Banking Positions

Business Systems Analyst - Loans

POSITION SUMMARY: This position is the liaison between Operations, IT and the bank’s Commercial and Consumer Lending business lines.  Candidate should be experienced in financial industry loan systems, preferably Jack Henry and Associates and/or D+H platforms.   The ideal candidate will possess previous experience working in a lending division (Retail/Commercial or Loan Operations) as well as experience working on technology projects related to this business line.  The Business Systems Analyst – Loans is a high-profile position interacting with department managers and the Executive team to accomplish their technology goals. 


  • Work with lending business lines to develop and document requirements for new technology to support bank’s strategic objectives
  • Interpret technology needs for new business programs or enhancements to existing programs for the lending division
  • Lead enterprise wide projects including new software deployment and process improvement
  • Work with vendors to ensure technical work is completed and in compliance with business needs
  • Assist in managing implementation for systems that support business needs
  • Define and document business system process flows as they relate to all QNB lending processes
  • Provide business system support for a variety of applications used by QNB Bank
  • Assume administrator role for various QNB Bank’s lending department software applications, including but not limited to LaserPro and Moody’s.
  • Assume incident management responsibilities for various bank systems; Troubleshoot various system issues; handle more complicated business system issues as needed
  • Monitor change management protocols for business systems
  • Assist IT Department with release management for the core system and other ancillary systems
  • Assist CITO in tracking ROI on capital investments
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
  • Maintaining awareness of evolving industry trends, new regulations, and new product options.


  • Background experience in loan operations, retail lending, and/or commercial lending
  • Excellent analytical and problem solving skills
  • Strong relationship building and communication skills
  • Ability to learn new concepts quickly
  • Ability to multi-task with multiple projects and remain organized
  • Experience with facilitating meetings and managing projects
  • Project management and previous work with banking product implementation
  • Ability to work under moderate supervision, as well as follow direction/instruction
  • Ability to perform job functions accurately with attention to detail
  • Familiarity with programming and database concepts
  • Some travel required


  • Experience with Jack Henry and Associates Core Systems and D+H Software Products – strongly preferred
  • Team building and leadership skills
  • Experience with report writing tools
  • Previous training experience preferred

Loan Documentation Processor II


  1. Examining, interpreting, and preparing required documentation within specified guidelines for new commercial, retail and/or residential loans.
  2. Issuing instructions to title insurance companies and attorneys for loan closing.
  3. Determining and listing all costs to be collected from borrowers on the appropriate form.
  4. Processing required documentation for loans with unit-based, floor plan, and guidance line arrangements.
  5. Review loan documents for accuracy and completeness and perform post-closing duties, including but not limited to preparing commercial loan files, forwarding information for loans to be booked on core banking system to Loan Services, recording collateral documents such as mortgages and UCC-1 financing statements and set up pending items for missing documentation.
  6. Examining, interpreting and preparing required documentation for line renewals and loan modifications, insuring accurate changes on core banking system.  
  7. Review attorney prepared documents for accuracy and completeness.
  8. Assisting other documentation processors with questions regarding preparing new loans and modifications of existing loans.
  9. Reviewing commercial loans and modifications prepared by other documentation processors for accuracy and completeness before distributing to Lenders for settlement.
  10. Assist managing the Bank’s exposure under Letters of Credit, from issuance to final negotiation including auto renewals, modifications, trade letters of credit and draws.
  11. Assist in the ongoing preparation and reconcilement of various reports and general ledger accounts assigned to the department.
  12. Complete assigned compliance training in a timely manner and demonstrate the ability to apply training to their duties and responsibilities.
  13. Assuming other job-related duties as requested.


  1. High school diploma or equivalent.
  2. Five years of previous loan documentation experience.
  3. Working knowledge of Microsoft Office programs
  4. Able to use adding machine and/or calculator.
  5. Interpersonal skills to represent the Bank in a positive manner when dealing with internal and external customers.
  6. Working knowledge of Laser Pro Software preferred, but not required.

Full and Part Time Financial Services Representatives (Teller)


  1. Models Q2 Service and Sales programs with creativity and energy such that goals are achieved and quality standards are met or exceeded. Takes personal initiative and is a positive example for others to emulate.
  2. Builds customer relationships by being accountable for representing QNB to the customer in a courteous, confidential, and professional manner, and for providing prompt efficient and accurate service in processing transactions through consultative selling and cross-selling in a positive manner.
  3. Cross-sells deposit and loan products and refers customers to appropriate person or department.
  4. Performs paying and receiving teller functions accurately and balances cash drawer at the end of the day.
  5. Must be proficient in all aspects of the role of Financial Service Representative.
  6. Able to relate to other people beyond giving and receiving instructions.
  7. Must have strong QNB product knowledge and actively champion QNB Service and Sales, referral and product campaigns.
  8. Completes assigned compliance training in a timely manner and demonstrates ability to apply training to their duties and responsibilities.
  9. Assumes additional job-related duties as requested including the ability to work at any branch location.


  1. Regularly required to stand for prolonged periods of time – all day if necessary.
  2. Successful experience working with customers and co-workers.
  3. Must complete basic FSR training and new accounts training within the first 6 months of employment.
  4. Must complete FSR certification requirement within 18 months of hire.
  5. Ability to lift and maneuver 25-50 pound coin bags.
  6. Communication skills that model QNB’s sales efforts; including the ability to identify and fulfill customers' current and future needs.
  7. Requires basic reading, writing and arithmetic skills. Completion of high school, vocational training or equivalent.
  8. Fulfill QNB compliance in operations and security by adhering to government regulations, QNB policy, and established procedures.
  9. Must successfully complete Banking Fundamentals within the first 18 months of employment (grade of C or higher).
  10. Must fulfill re-certification requirements for FSR annually


  1. Operate an on-line teller terminal and other standard office equipment, including an adding machine and possess keyboarding skills and have a comfort with standard computer skills (i.e. Outlook, Word, and Excel).
  2. Previous or current bank experience desired, but not required.

Email your resume to

**All resumes must be in Word or PDF format only**

Applications are available at our Towne Bank Center, 320 W Broad St., Quakertown, PA

Or send resume to:

Attn: Human Resources Department
QNB Bank
P.O. Box 9005
Quakertown PA 18951-9005