Banking Positions

Information Security Officer

Current available position is located in Quakertown.


The Information Security Officer will provide support and leadership from an information security perspective to the Bank regarding systems, policies, and procedural issues. Continuously work to improve or recommend changes that would improve the Banks information security profile to place the proper balance between security and usability, in cooperation with the Information Technology function and system owners. Monitor information security compliance with established standards and policies, including data destruction and storage.


  1. Support the Bank towards enhancing information security posture regarding policies and procedures, minimizing losses, and overall operation of branch business. 
  2. On a daily basis this position is responsible for monitoring parameter, user account, access right, and other related systems changes within the network, iSeries, banking application and other ancillary systems.
  3. Ensure defined and documented change control processes are being followed for designated key systems.
  4. Manage the Bank’s Information Security and the Vendor Management programs. Make recommendations and implement changes to ensure a strong security and compliance posture.
  5. Review and monitor the Intrusion Detection and Prevention Systems to ensure the bank is properly responding and mitigating the risk to known and emerging threats.
  6. Interface with internal and external auditors as the primary point of contact regarding Information Security reviews.
  7. Perform vulnerability assessments on new and updated systems to ensure that systems changes are in-line with defined information security standards. Periodically scan existing systems to ensure no unintended changes were allowed.
  8. Periodically review inputs and outputs of key systems to evidence the intended information is being processed and reviewed accurately.
  9. Work with vendors to ensure technical work is completed and in compliance with business needs.


  1. 3-5 years of experience working in a bank, technology or auditing environment with escalating responsibilities
  2. Ability to learn new concepts quickly
  3. Ability to multi-task with multiple projects and remain organized
  4. Excellent analytical and problem-solving skills
  5. Strong relationship building and communication skills
  6. Project management and previous work with system implementation preferred
  7. Ability to work under moderate supervision, as well as follow direction/instruction
  8. Ability to perform job functions accurately with attention to detail
  9. Some travel required

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Deposit Operations IRA Specialist

Current available position is located in Quakertown.


Provides internal and external customer support through telephone, mail, and e-mail of deposit operations products and services. Handles inquiries on a wide variety of Deposit Operations products and services., which often includes inquiries of a more complex nature. Builds internal customer relationships by being accountable for representing the department in a courteous and professional manner. Provide prompt efficient and accurate service with questions related to Deposit Operations. Takes personal initiative and is a positive example for others to emulate. Attends job-related seminars as directed by supervisor.

Deposit Operations Functions:

  • Research all types of questions, problems, department-related needs as it applies to the various products and services and functions supported by Deposit Operations.
  • Review and settle various GL and /or CIF accounts and other transactions related to Deposit Operations.
  • Accurately completes input for new, or maintenance changes to, various account records or ancillary products. Examples include, but are not limited to address changes, account registration changes, changes in account type, CD interest payment changes, CIF scrub, product changes, etc.
  • Perform review of daily new accounts or maintenance reports to ensure supporting documentation is on file and that data fields or changes have been performed completely and accurately. Contact branch personnel in the event of conflicting information to determine correct information and enter maintenance changes as needed. 
  • Ensure that appropriate documentation has been completed to support all new accounts, product or service enrollments and/or maintenance requests; that they have been completed correctly, scanned and made available on the document imaging system.  This may include a review of legal documents prepared by customer’s attorneys and accountants.
  • Maintain a list of pending information and/or documentation for each branch.
  • Perform manual indexing of scanned documents that are not automatically readable by the document imaging system to ensure they are made available for viewing.
  • Assist with updating, maintaining, and testing the platform automation as it relates to new account upload, maintenance, term changes, card ordering, and other platform functions.
  • Maintain and fulfill all department regulatory requirements.

CD/IRA/HSA functions:

  • Provides a high level of internal and external customer support through telephone, mail, and e-mail regarding IRA products and services. This includes inquiries which may be of a more complex nature including, but not limited to, IRA products and investments, regulations, tax deductibility, RMDs, and IRS tax reporting.
  • Process transactions related to withdrawals, transfers, penalties, distributions, etc., and ensure proper filings with the IRS.
  • Meet/Speak with IRA customers as required regarding distributions, etc., to determine appropriate action on their accounts.
  • Corresponds with other Financial Institutions to facilitate transfers and rollovers from qualified plans in a manner that meets customer needs.
  • Update and review customer records to assure the accuracy of year-end interest reporting to the IRS. Forward required documentation to Data Processing as needed in a timely manner in accord with penalty schedules established by the IRS.
  • Follow up on outstanding exception items and special requests with IRA accounts.
  • Perform review of daily IRA transactions, including reviewing prior days IRA transactions to ensure compliance with IRS reporting requirements and IRA regulations.  Make corrections as required.
  • Prepare paperwork for IRA customers and review paperwork completed by branch staff to ensure appropriateness and compliance with IRA regulations. Ensuring that these documents have been scanned and made available in the document imaging system.
  • Prepare input and entering of new account and investment information (for both CIF and IRA), as well as, data entry of transactions.
  • Maintain current awareness of IRA rules and regulations and may assist with assuring that staff and branch personnel are adequately trained.
  • Recommends and assists in developing IRA products and features that meet our customer needs within the framework of the complex IRA/IRS rules.
  • Prepare and mail Certificate of Deposit interest checks

Assumes additional job-related duties as may be assigned.


  1. Interpersonal skills to represent the Bank in a positive way of dealing with internal and external customer transactions.
  2. Requires basic reading, writing and arithmetic skills. Completion of high school, vocational training or equivalent.
  3. Two years of experience working with and familiarity with IRA legislation.
  4. Recent attendance at IRA seminars dealing with various levels of IRA legislation
  5. Must be willing to attend job-related seminars.
  6. Fulfill QNB compliance in operations and security procedures by adhering to government regulations, QNB policy, and established procedures.
  7. Strong keyboarding skills.
  8. Must be flexible with hours - may be required to work extended hours.
  9. Strong knowledge of, and experience using Microsoft Office applications.

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Financial Services Representatives

Current available position is in Quakertown.


  1. Models Q2 Service and Sales programs with creativity and energy such that goals are achieved and quality standards are met or exceeded. Takes personal initiative and is a positive example for others to emulate.
  2. Builds customer relationships by being accountable for representing QNB to the customer in a courteous, confidential, and professional manner, and for providing prompt efficient and accurate service in processing transactions through consultative selling and cross-selling in a positive manner.
  3. Cross-sells deposit and loan products and refers customers to the appropriate person or department.
  4. Performs paying and receiving teller functions accurately and balances cash drawer at the end of the day.
  5. Must be proficient in all aspects of the role of Financial Service Representative.
  6. Able to relate to other people beyond giving and receiving instructions.
  7. Must have strong QNB product knowledge and actively champion QNB Service and Sales, referral and product campaigns.
  8. Completes assigned compliance training in a timely manner and demonstrates the ability to apply training to their duties and responsibilities.
  9. Assumes additional job-related duties as requested including the ability to work at any branch location.


  1. Regularly required to stand for prolonged periods of time – all day if necessary.
  2. Successful experience working with customers and co-workers.
  3. Must complete basic FSR training and new accounts training within the first 6 months of employment.
  4. Must complete FSR certification requirement within 18 months of hire.
  5. Ability to lift and maneuver 25-50 pound coin bags.
  6. Communication skills that model QNB’s sales efforts; including the ability to identify and fulfill customers' current and future needs.
  7. Requires basic reading, writing and arithmetic skills. Completion of high school, vocational training or equivalent.
  8. Fulfill QNB compliance in operations and security by adhering to government regulations, QNB policy, and established procedures.
  9. Must successfully complete Principles of Banking within the first 18 months of employment (grade of C or higher).
  10. Must fulfill re-certification requirements for FSR annually.


  1. Operate an on-line teller terminal and other standard office equipment, including an adding machine and possess keyboarding skills and have a comfort with standard computer skills (i.e. Outlook, Word, and Excel).
  2. Previous or current bank experience desired, but not required.

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Email your resume to

**All resumes must be in Word or PDF format only**

Applications are available at our Towne Bank Center, 320 W Broad St., Quakertown, PA

Or send resume to:

Attn: Human Resources Department
QNB Bank
P.O. Box 9005
Quakertown PA 18951-9005