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Banking Positions


Full and Part Time Financial Services Representatives (Teller)

GENERAL DUTIES AND RESPONSIBILITIES:

  1. Models Q2 Service and Sales programs with creativity and energy such that goals are achieved and quality standards are met or exceeded. Takes personal initiative and is a positive example for others to emulate.
  2. Builds customer relationships by being accountable for representing QNB to the customer in a courteous, confidential, and professional manner, and for providing prompt efficient and accurate service in processing transactions through consultative selling and cross-selling in a positive manner.
  3. Cross-sells deposit and loan products and refers customers to appropriate person or department.
  4. Performs paying and receiving teller functions accurately and balances cash drawer at the end of the day.
  5. Must be proficient in all aspects of the role of Financial Service Representative.
  6. Able to relate to other people beyond giving and receiving instructions.
  7. Must have strong QNB product knowledge and actively champion QNB Service and Sales, referral and product campaigns.
  8. Completes assigned compliance training in a timely manner and demonstrates ability to apply training to their duties and responsibilities.
  9. Assumes additional job-related duties as requested including the ability to work at any branch location.

REQUIRED TRAINING, EXPERIENCE AND EDUCATION:

  1. Regularly required to stand for prolonged periods of time – all day if necessary.
  2. Successful experience working with customers and co-workers.
  3. Must complete basic FSR training and new accounts training within the first 6 months of employment.
  4. Must complete FSR certification requirement within 18 months of hire.
  5. Ability to lift and maneuver 25-50 pound coin bags.
  6. Communication skills that model QNB’s sales efforts; including the ability to identify and fulfill customers' current and future needs.
  7. Requires basic reading, writing and arithmetic skills. Completion of high school, vocational training or equivalent.
  8. Fulfill QNB compliance in operations and security by adhering to government regulations, QNB policy, and established procedures.
  9. Must successfully complete Banking Fundamentals within the first 18 months of employment (grade of C or higher).
  10. Must fulfill re-certification requirements for FSR annually.

DESIRABLE KNOWLEDGE, ABILITIES AND SKILLS:

  1. Operate an on-line teller terminal and other standard office equipment, including an adding machine and possess keyboarding skills and have a comfort with standard computer skills (i.e. Outlook, Word, and Excel).
  2. Previous or current bank experience desired, but not required.


Loan Administrator II

GENERAL DUTIES AND RESPONSIBILITIES:

  1. Assist commercial customers with their loan and deposit account requirements.
  2. Identify customer concerns and work with other departments in the Bank to maintain customer satisfaction.
  3. Serve as the liaison between the Relationship Managers, Credit, Loan Documentation, and other internal support departments.
  4. Verify availability of funds and disbursement requests for advances or pay-downs under lines of credit and/or commitments including construction draw requests.
  5. Review and/or process document files pre and post-settlement.
  6. Assist Relationship Managers with their daily overdraft report and process decisions.
  7. Assist Relationship Managers with the collection and monitoring of loan payments from the monthly delinquency report.
  8. Assist Relationship Managers with ongoing identification and correction of pending items from the Pending report.
  9. Assist Relationship Managers with contacting customers and requesting items from the Financial Exception Report
  10. Facilitate efficient workflow and overall organization of Relationship Manager’s commercial loan portfolio including updating CRM software and coordinating loan closings (with customer, lender, attorney and/or title companies).
  11. Update Credit Department weekly regarding the Status of Approved Committee Loans
  12. Update quarterly SAC reports including but not limited to loans, deposits, credit and collateral analysis.
  13. Prepare outgoing correspondence as required for Relationship Managers.
  14. Prepare Commercial Loan Documents as need to support the Loan Documentation Department.
  15. Process and monitor Participation/SNC loans.
  16. Prepare monthly Sales Reports.
  17. Completes assigned compliance training in a timely manner and demonstrates ability to apply training to their duties and responsibilities.
  18. Assume other job-related duties as required.

IMPORTANT: This position will require flexibility of work hours as dictated by customer and/or Relationship Managers' needs.

REQUIRED TRAINING, EXPERIENCE AND EDUCATION:

  1. Interpersonal skills to represent the Bank in a positive way when dealing with both internal and external customers.
  2. Must be proficient in various computer applications, including Microsoft Word and Excel.
  3. Previous commercial loan and/or customer service experience.
  4. Strong organizational and time management skills.
  5. Strong oral and written communication skills.
  6. Strong math skills.
  7. Ability to solve problems and work independently without supervision, except for complex situations.
  8. High school diploma plus four years of banking experience or equivalent.

PREFERRED TRAINING, EXPERIENCE AND EDUCATION:

  1. Previous documentation experience.
  2. Previous administrative assistant experience.
  3. PA Notary


Email your resume to HR@QNBbank.com

**All resumes must be in Word or PDF format only**

Applications are available at our Towne Bank Center, 320 W Broad St., Quakertown, PA

Or send resume to:

Attn: Human Resources Department
QNB Bank
P.O. Box 9005
Quakertown PA 18951-9005