Careers at QNB


Since 1877, QNB Bank…Your Community Bank, has been a great place to work and a great place to bank! We are your original hometown bank with over 200 employees in 12 convenient locations. At QNB, if you’ll help us better serve our customers, we'd like to talk to you. We know that innovation, growth and personal service make it possible for us, and you, to succeed.

 

Apply Now
 

Why Work at QNB?

Diversity and Inclusion Statement

It is the goal of QNB Bank to provide every individual with an equal opportunity in all of our employment programs and business activities. The Bank prohibits discrimination in all aspects of our personnel operations including recruitment, hiring, promotions, training, awards, reorganizations and employee retention.

It is expected that every employee, regardless of position, ensures that the Bank maintains the highest standards for inclusiveness and continues the efforts to create and sustain a model workplace so that the Bank is an employer of choice.

Great Customer Service

Isn’t it great when somebody remembers your name, or inquires about your day? Excellent customer service is a tradition here. We realize that our customers don't want to talk to stuffy bankers; they want a genuine friendly smile, they want to feel welcome and valued—while receiving accurate and knowledgeable service. Every department at QNB has internal and external customers, and our goal is to provide consistent outstanding service. That difference makes QNB a great place to bank and a GREAT place to work.

An Investment in YOU!

At QNB, we think it's important to support you in the community in which you live. We believe in providing our employees with an environment where they can achieve their goals—both in terms of customer service and career growth. When you work for QNB you’ll receive professional development throughout the year. You will have the opportunity to participate in personal wellness activities. You will be eligible to continue your education through a generous tuition reimbursement program. We’ll even reward you financially for joining a gym or fitness organization!

Community Involvement

We think it's important to support the communities in which we do business and we encourage our employees to get involved in local community activities. We’ll provide plenty of opportunities and encouragement for you to become involved. Our community events are a great time for everyone that works and banks with us!

Benefits

Here are just a few of the excellent benefits a full-time employee receives when coming to work at QNB Bank:

  • Medical, dental, vision, life, and disability insurance
  • Paid vacation time
  • Paid holiday time
  • A generous 401(k) plan including matching contributions
  • Pre-tax dependent care and medical care reimbursement accounts
  • Tuition reimbursement program
  • Banking services free or discounted
  • Employee Stock Purchase Plan
  • Health Club Membership reimbursement
  • Part-time employees are also eligible for some benefits
  • And last but not least—great co-workers who enjoy working together, having fun, and supporting their community.

 

Find Your Future in Banking

Meet some of today’s bankers and hear what they love about their different roles and working in banking by visiting the American Bankers Association website.

 

Banking Positions at QNB


CURRENTLY AVAILABLE POSITIONS:

 

Branch Manager

Full-time position currently available at our Quakertown Commons Office located inside GIANT Supermarket.

FUNCTION:

Responsible for the efficient, effective management of a full-service branch office. Ensures that established policies and procedures are followed. Delegates appropriate day-to-day operations to the Assistant Branch Manager, FSR Supervisor or Senior FSR in order to be available to make business calls and to represent the Bank at civic and service club functions. Performs any combination of the duties outlined below.

GENERAL DUTIES AND RESPONSIBILITIES:

  1. Implements Q2 Service and Sales programs with creativity and energy such that goals are achieved and quality standards are met or exceeded.
  2. Ensures that the branch is open and ready to conduct business each business day. Delegates various operational duties to the assistant branch manager or FSR Supervisor but assumes overall administrative responsibility for operating the branch.
  3. Acts as a coach for the branch in such areas as staff motivation and support of senior management decisions. Also attends and insures staff attendance at various branch and bank meetings. Communicates with senior management as to how the Bank is perceived by employees and customers. Promotes the team spirit of the branch.
  4. Calls on major existing and prospective clients to develop new business and to retain or expand existing business; represents the Bank in various civic and community functions to further enhance its image and develop additional business.
  5. Maintains prescribed security controls to protect the Bank against criminal and fraudulent operations and unnecessary risk. Oversees the observance of the Bank's compliance program within the branch.
  6. Ensures that the branch balances all transactions at the close of each business day. 
  7. Is responsible for the general maintenance of the branch. Ensures that all security procedures are strictly followed.
  8. Able to discuss credit inquiries with individuals and/or businesses following lending procedures as outlined in loan policy, and possibly extend credit requests.
  9. Provides support to the platform staff to ensure prompt customer service.
  10. Is available to back-up mortgage application taking when necessary.
  11. Is responsible for the profitability of the branch. This responsibility includes, but is not limited to scheduling, reviewing performance and staff development; and conducting regular meetings to keep staff informed and provide opportunities for discussion and problem resolution.
  12. Completes assigned compliance training in a timely manner and demonstrates the ability to apply training to their duties and responsibilities including their supervision of other employees.
  13. Performs other job-related duties as may be assigned, with the ultimate goal of profitability for the Bank as a whole.

REQUIRED TRAINING, EXPERIENCE AND EDUCATION:

  1. Five years of progressively more responsible leadership experience within a financial organization to gain the necessary experience and background knowledge to manage a full-service branch and deal effectively with employee and customer relations matters.
  2. College or equivalent level courses in business, banking, or related areas of equivalent job-related experience.
  3. This position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results.

DESIREABLE KNOWLEGE, ABILITIES AND SKILLS:

  1. Complete familiarity with the Bank's savings, checking and lending policies and guidelines, as well as specific loan programs, qualifications, procedures and policies to provide full deposit and loan services.
  2. The interpersonal skills necessary to conduct business development calls to area agencies and deal with potential customers.
  3. A thorough knowledge of branch operations to coordinate the daily functioning of the branch and to resolve employee and customer problems.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to grasp objects; reach with hands and arms; balance, stoop, kneel, or crouch; speak and listen. The employee must occasionally lift and/or carry up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

WORKPLACE ENVIRONMENT:

Work environment characteristics described here are representative of those that must be met by and employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position may require some travel for conferences, committee meetings, and other Bank activities or events. Regular and predictable attendance is required. Ability to work weekends and overtime as requested.

Apply Now

 

Assistant Controller

Full-time position currently available in Quakertown.

FUNCTION:

QNB Bank is seeking an Assistant Controller to assist in overseeing aspects of the accounting and finance functions while also being hands on with the operational needs.

Reporting to the Chief Accounting Officer, you will be responsible for performing and ensuring completion of accounting and financial activities, including budgeting and monitoring the business plan, analyzing accounting records, preparing journal entries and reports to monitor financial activities.

GENERAL DUTIES AND RESPONSIBILITIES:

Regulatory Reporting

  • Preparation and filing of Bank and BHC regulatory reporting – Call report, FRYs, SOD
  • SEC Section 16 reporting preparation and filing (Forms 3, 4, 5)
  • SEC report preparation (10Q, 10K, 8k, S8)
  • Assist in administration of stock plans (compensation, shares, ESPP, DRIP) including filings and tax reporting

Investor/Shareholder Relations

  • Assist Chief Accounting Office with Annual shareholder meeting preparation, Annual Proxy and Report distribution to shareholders, choosing meeting dates, working with third party on materials, vote tabulation, etc.
  • Shareholder inquiries, dividends administration

Financial Accounting

  • Preparation of consolidated financial reporting and archiving reports on the Company’s document archiving platform. Ensure that financial records & reports are maintained in compliance with company policies & GAAP.
  • Under the supervision of the Chief Accounting Officer, directs and reviews work of staff accountants (various general ledger entries for payroll, monthly close, Fixed Assets system administration, consolidation and elimination of inter-company accounts, stock option and dividend program administration)
  • Analyze monthly operating results to ensure maintenance of accurate accounting records

Management Reporting/Accounting

  • Monthly Board internal financial reporting and annual Branch profitability
  • Assist in annual budget preparation

Internal Control

  • Assist with the administration of the Bank’s accounting system to maintain financial records and systems of internal controls in accordance with the Sarbanes-Oxley Act of 2002 and bank regulatory requirements

REQUIRED TRAINING, EXPERIENCE AND EDUCATION:

  • Bachelor's degree in accounting, finance or related field or related experience. Five plus years accounting and management experience in a financial institution environment preferred.
  • Current working knowledge of financial institution accounting and regulatory reporting, including call reporting, is required. Knowledge of SEC requirements and reporting is desirable.
  • Proficiency in MSOffice.
  • Self-starter with the ability to work independently with little or no supervision.
  • Managerial and team-building skills desired.
  • Strong organizational, problem-solving, and analytical skills; ability to manage changing priorities and workflow.
  • Commitment to continually improve upon efficiency and quality of work.
  • Excellent written and verbal communication skills.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to grasp objects; reach with hands and arms; balance, stoop, kneel, or crouch; speak and listen. The employee must occasionally lift and/or carry up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

WORKPLACE ENVIRONMENT:

Work environment characteristics described here are representative of those that must be met by and employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position may require some travel for conferences, committee meetings, and other Bank activities or events. Regular and predictable attendance is required. Ability to work weekends and overtime as requested.

Apply Now

 

Customer Service Center Representative

Full-time position currently available in Quakertown.

FUNCTION:

The Customer Service Center Representative is responsible for providing exemplary customer service to incoming callers through various delivery channels, including the telephone and internet.

GENERAL DUTIES AND RESPONSIBILITIES:

  1. Models Q2 Service and Sales programs with creativity and energy such that goals are achieved, and quality standards are met or exceeded. Takes personal initiative and is a positive example for others to emulate.
  2. Builds customer relationships by being accountable for representing QNB to the customer in a courteous, confidential, and professional manner, and for providing prompt efficient and accurate service in processing transactions through consultative selling and cross-selling in a positive manner.
  3. Evaluates customer needs through the use of open-ended questions and refers customers to the appropriate resource.
  4. Opens, closes, and services every type of deposit product.
  5. Completes consumer loan applications.
  6. Must have strong QNB product knowledge and actively champion QNB Service and Sales, referral and product campaigns.
  7. Completes assigned compliance training in a timely manner and demonstrates ability to apply training to their duties and responsibilities.
  8. Assumes additional job-related duties as requested.

REQUIRED TRAINING, EXPERIENCE AND EDUCATION:

  1. Successful experience working with customers and co-workers.
  2. Must complete basic CSR training within the first 6 months of employment.
  3. Must complete CSR requirement checklist within 12 months of hire.
  4. Communication skills that model QNB’s sales efforts; including the ability to identify and fulfill customers' current and future needs.
  5. Requires excellent reading, writing and arithmetic skills. Completion of high school, vocational training or equivalent.
  6. Fulfill QNB compliance in operations and security procedures by adhering to government regulations, QNB policy, and established procedures.
  7. Must successfully complete ABA Banking Fundamentals within the first year of employment.
  8. Must fulfill re-certification requirements for CSR annually.

DESIREABLE KNOWLEGE, ABILITIES AND SKILLS:

  1. Operate standard office and phone equipment, including an adding machine, possess keyboarding and standard computer skills (i.e. Outlook, Word, Excel).
  2. Previous or current banking experience.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to grasp objects; reach with hands and arms; balance, stoop, kneel, or crouch; speak and listen. The employee must occasionally lift and/or carry up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

WORKPLACE ENVIRONMENT:

Work environment characteristics described here are representative of those that must be met by and employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position may require some travel for conferences, committee meetings, and other Bank activities or events. Regular and predictable attendance is required. Ability to work weekends and overtime as requested.

Apply Now

 

Universal Banker I

Full-time position currently available.

GENERAL DUTIES AND RESPONSIBILITIES:

  1. Models Q2 Service and Sales programs with creativity and energy such that goals are achieved, and quality standards are met or exceeded. Takes personal initiative and is a positive example for others to emulate.
  2. Builds customer relationships by being accountable for representing QNB to the customer in a courteous, confidential, and professional manner, and for providing prompt efficient and accurate service in processing transactions through consultative selling and cross-selling in a positive manner.
  3. Evaluates customer needs through the use of open-ended questions and refers customers to the appropriate resource.
  4. Opens, closes, and services every type of deposit product.
  5. Perform branch functions requiring an in-depth knowledge of branch transactions. Functions may include but are not limited to: servicing all new deposit products, preparing CTR reports, service ATM, take and disburse consumer loans, and ascertaining customers’ needs.
  6. Assists in the training of personnel and may be a member of a committee (i.e. Branch Operations Committee) and train personnel on the information obtained from attending committee meetings.
  7. Processes and prepares branch cash and settlement.
  8. Able to efficiently and effectively process all teller transactions while accurately balancing cash drawer at the end of the day.
  9. Able to effectively and professionally run the Branch in the absence of Branch Manager and Assistant Manager; including knowledge of opening and closing of branch if necessary.
  10. Able to relate to other people beyond giving and receiving instructions.
  11. Supportive of community through involvement and participation in local volunteer and/or charitable organizations.
  12. Completes assigned compliance training in a timely manner and demonstrates ability to apply training to their duties and responsibilities.
  13. Assumes additional job-related duties as requested.

REQUIRED TRAINING, EXPERIENCE AND EDUCATION:

  1. Interpersonal skills to represent the Bank in a positive way when dealing with both internal and external customers.
  2. Must be proficient in all aspects of job.
  3. Regularly required to stand for prolonged periods of time – all day if necessary.
  4. Successful in motivating team members in all aspects of QNB’s Service Excellence.
  5. Must complete Universal Banker I certification requirement within 18 months of hire.
  6. Ability to lift and maneuver 25-30-pound coin bags.
  7. Communication skills that model QNB’s sales efforts; including the ability to identify and fulfill customers' current and future needs.
  8. Requires strong reading, writing and arithmetic skills. Completion of high school, vocational training or equivalent (completion of some college courses preferred but not required).
  9. Fulfill QNB compliance in operations and security procedures by adhering to government regulations, QNB policy, and established procedures.
  10. Must fulfill re-certification of Universal Banker I requirements annually.
  11. This position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. 
  12. Completion of PA Association of Notaries course and maintain active PA Notary.

PREFERRED TRAINING, EXPERIENCE AND EDUCATION:

  1. Successful completion of Fundamentals of Banking and Consumer Lending.
  2. Must have strong product knowledge and actively champion and coach for Q2 Sales and Service, referrals and product campaigns.
  3. Proficient knowledge and understanding of the proper use of TCR (teller cash recycler). 

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to grasp objects; reach with hands and arms; balance, stoop, kneel, or crouch; speak and listen. The employee must occasionally lift and/or carry up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

WORKPLACE ENVIRONMENT:

Work environment characteristics described here are representative of those that must be met by and employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position may require some travel for conferences, committee meetings, and other Bank activities or events. Regular and predictable attendance is required. Ability to work weekends and overtime as requested.

Apply Now

 

Floating Financial Services Representative

FUNCTION:

As a floating FSR you will represent the bank in a courteous, professional manner, and provide prompt, efficient and accurate service when processing transactions. Cross-sell bank services when appropriate and makes referrals to appropriate business partners. Strictly adheres to all current laws, security measures and organizational policies/procedures to ensure compliance with all regulatory requirements. Processes a variety of financial transactions in an accurate and efficient manner. Floating FSR’s will travel to different branches within the various QNB market areas to assist branch staff as needed.

GENERAL DUTIES AND RESPONSIBILITIES:

  1. Models Q2 Service and Sales programs with creativity and energy such that goals are achieved and quality standards are met or exceeded. Takes personal initiative and is a positive example for others to emulate.
  2. Builds customer relationships by being accountable for representing QNB to the customer in a courteous, confidential, and professional manner, and for providing prompt efficient and accurate service in processing transactions through consultative selling and cross-selling in a positive manner.
  3. Cross-sells deposit and loan products and refers customers to appropriate person or department.
  4. Performs paying and receiving Financial Service Representative functions accurately balances cash drawer at the end of the day.
  5. Must be proficient in all aspects of the role of Financial Service Representative.
  6. Able to relate to other people beyond giving and receiving instructions.
  7. Must have strong QNB product knowledge and actively champion QNB Service and Sales, referral and product campaigns.
  8. Completes assigned compliance training in a timely manner and demonstrates ability to apply training to their duties and responsibilities.
  9. Ability to travel between branches.
  10. Assumes additional job-related duties as requested including the ability to work at any branch location.

REQUIRED TRAINING, EXPERIENCE AND EDUCATION:

  1. Regularly required to stand for prolonged periods of time – all day if necessary.
  2. Successful experience working with customers and co-workers.
  3. Must complete basic FSR training and new accounts training within the first 6 months of employment.
  4. Must complete FSR certification requirement within 18 months of hire.
  5. Ability to lift and maneuver 25-50 pound coin bags.
  6. Communication skills that model QNB’s sales efforts; including the ability to identify and fulfill customers' current and future needs.
  7. Requires basic reading, writing and arithmetic skills. Completion of high school, vocational training or equivalent.
  8. Fulfill QNB compliance in operations and security by adhering to government regulations, QNB policy, and established procedures.
  9. Must successfully complete Banking Fundamentals within the first 18 months of employment (grade of C or higher).
  10. Must fulfill re-certification requirements for FSR annually.

DESIRABLE KNOWLEDGE, ABILITIES AND SKILLS:

  1. Operate on-line FSR/teller terminal and other standard office equipment, including an adding machine and possess keyboarding skills and have a comfort with standard computer skills (i.e. Outlook, Word, and Excel).
  2. Previous or current bank experience.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to grasp objects; reach with hands and arms; balance, stoop, kneel, or crouch; speak and listen. The employee must occasionally lift and/or carry up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

WORKPLACE ENVIRONMENT:

Work environment characteristics described here are representative of those that must be met by and employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position may require some travel for conferences, committee meetings, and other Bank activities or events. Regular and predictable attendance is required. Ability to work weekends and overtime as requested.

Apply Now

 

Full Time Universal Banker

Full-time position currently available in Warminster.

FUNCTION:

The Universal Banker assumes shared responsibility for the efficient and effective operations of the branch, performs various administrative duties in support of the branch banking function, and provides support to the Relationship Managers to contribute to the overall efficient operation of loan production.

GENERAL DUTIES AND RESPONSIBILITIES:

  1. Service the daily needs of customers, including the following:
    • Assist customers in opening, analyzing, and managing their deposit accounts.
    • Resolve customer issues in a positive and efficient manner.
    • Ensure that operating policies and procedures are followed.
    • Identify customer concerns and work with other departments in the Bank to maintain customer satisfaction.
  2. Models Q2 Service and Sales programs with creativity and energy such that goals are achieved, and quality standards are met or exceeded. Takes personal initiative and is a positive example for others to emulate.
  3. Builds customer relationships while representing QNB to the customer in a courteous, confidential, and professional manner. Providing prompt, efficient, and accurate service through consultative selling and cross-selling in a positive manner.
  4. Serve as the liaison between the Branch Administration and Lending Department.
  5. Opens, closes, and services every type of deposit product. Includes taking and disbursing consumer and commercial loans.
  6. Perform branch functions requiring an in-depth knowledge of branch transactions. Ensures daily office settlement.
  7. Supportive of community through involvement and participation in local volunteer and/or charitable organizations.
  8. Completes assigned compliance training in a timely manner and demonstrates ability to apply training to their duties and responsibilities.
  9. Assume other job-related duties as required.

REQUIRED TRAINING, EXPERIENCE AND EDUCATION:

  1. Interpersonal skills to represent the Bank in a positive way when dealing with both internal and external customers.
  2. Ability to solve problems and carry on with minimal supervision.
  3. High School diploma and three years of progressively more responsible experience within a financial organization to gain the necessary experience and background knowledge.
  4. Strong oral and written communication skills that model QNB’s service and sales efforts; including the ability to identify and fulfill customers' current and future needs.
  5. Must have strong product knowledge and actively champion Q2 Service and Sales, referrals and product campaigns.
  6. Fulfill QNB compliance in operations and security procedures by adhering to government regulations, QNB policy, and established procedures.
  7. Working knowledge of MS-Suite and various banking platforms.
  8. Previous consumer loan and/or customer service experience.
  9. Strong organizational and time management skills.
  10. This position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results.
  11. Completion of National Notary Association courses and maintain active PA Notary.

PREFERRED TRAINING, EXPERIENCE AND EDUCATION:

  1. Knowledge of Commercial Loan documentation.
  2. Previous Commercial Lending or Credit department experience.
  3. Familiarity with the QNB’s FSR, platform, and consumer loan application taking policies, procedures and guidelines.
  4. Familiarity with QNB’s Q2 service and sales as well as product knowledge.
  5. Courses such as ABA Principles of Banking, Banking Fundamental, and Consumer Lending.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to grasp objects; reach with hands and arms; balance, stoop, kneel, or crouch; speak and listen. The employee must occasionally lift and/or carry up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

WORKPLACE ENVIRONMENT:

Work environment characteristics described here are representative of those that must be met by and employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position may require some travel for conferences, committee meetings, and other Bank activities or events. Regular and predictable attendance is required. Ability to work weekends and overtime as requested.

Apply Now

 

Financial Services Representative

Part-time and full-time positions currently available in Quakertown, Wescosville, and Upper Perkiomen Valley.

GENERAL DUTIES AND RESPONSIBILITIES:

  • Models Q2 Service and Sales programs with creativity and energy such that goals are achieved and quality standards are met or exceeded. Takes personal initiative and is a positive example for others to emulate.
  • Builds customer relationships by being accountable for representing QNB to the customer in a courteous, confidential, and professional manner, and for providing prompt efficient and accurate service in processing transactions through consultative selling and cross-selling in a positive manner.
  • Cross-sells deposit and loan products and refers customers to the appropriate person or department.
  • Performs paying and receiving teller functions accurately and balances cash drawer at the end of the day.
  • Must be proficient in all aspects of the role of Financial Service Representative.
  • Able to relate to other people beyond giving and receiving instructions.
  • Must have strong QNB product knowledge and actively champion QNB Service and Sales, referral and product campaigns.
  • Completes assigned compliance training in a timely manner and demonstrates the ability to apply training to their duties and responsibilities.
  • Assumes additional job-related duties as requested including the ability to work at any branch location.

REQUIRED TRAINING, EXPERIENCE AND EDUCATION:

  • Regularly required to stand for prolonged periods of time – all day if necessary.
  • Successful experience working with customers and co-workers.
  • Must complete basic FSR training and new accounts training within the first 6 months of employment.
  • Must complete FSR certification requirement within 18 months of hire.
  • Ability to lift and maneuver 25-50 pound coin bags.
  • Communication skills that model QNB’s sales efforts; including the ability to identify and fulfill customers' current and future needs.
  • Requires basic reading, writing and arithmetic skills. Completion of high school, vocational training or equivalent.
  • Fulfill QNB compliance in operations and security by adhering to government regulations, QNB policy, and established procedures.
  • Must successfully complete Principles of Banking within the first 18 months of employment (grade of C or higher).
  • Must fulfill re-certification requirements for FSR annually.

DESIRABLE KNOWLEDGE, ABILITIES AND SKILLS:

  • Operate an on-line teller terminal and other standard office equipment, including an adding machine and possess keyboarding skills and have a comfort with standard computer skills (i.e. Outlook, Word, and Excel).
  • Previous or current bank experience desired, but not required.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to grasp objects; reach with hands and arms; balance, stoop, kneel, or crouch; speak and listen. The employee must occasionally lift and/or carry up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

WORKPLACE ENVIRONMENT:

Work environment characteristics described here are representative of those that must be met by and employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position may require some travel for conferences, committee meetings, and other Bank activities or events. Regular and predictable attendance is required. Ability to work weekends and overtime as requested.

Apply Now

 


Email your resume to HR@QNBbank.com (must be in Word or PDF format) or send resume to:

Attn: Human Resources Department
QNB Bank
P.O. Box 9005
Quakertown PA 18951-9005

 

HR Contact

Human Resources Department
Phone: 215-538-5600 x5675
Email: HR@qnbbank.com
 

Human Resources is located in our Towne Bank Center:
From Route 309 in Quakertown, turn East onto Route 313. Follow this road through two traffic lights, QNB's Towne Bank Center will be on your right hand side about the middle of the block (physical address is 320 West Broad Street).