Careers at QNB


Since 1877, QNB Bank – Your Community Bank, has been a great place to work and a great place to bank! We are your original hometown bank with over 200 employees in 12 convenient locations throughout Bucks, Montgomery and Lehigh counties. At QNB, if you’ll help us better serve our customers, we'd like to talk to you. We know that innovation, growth and personal service make it possible for us, and you, to succeed.

Contents

Why Work at QNB?
Banking Positions at QNB
Find Your Future in Banking
HR Contact

 

Why Work at QNB?

Benefits

Here are just a few of the excellent benefits a full-time employee receives when coming to work at QNB Bank:

  • Medical, dental, vision, life, and disability insurance
  • Paid vacation time
  • Paid holiday time
  • A generous 401(k) plan including matching contributions
  • Pre-tax dependent care and medical care reimbursement accounts
  • Tuition reimbursement program
  • Banking services free or discounted
  • Employee Stock Purchase Plan
  • Health Club Membership reimbursement
  • Part-time employees are also eligible for some benefits
  • And last but not least—great co-workers who enjoy working together, having fun, and supporting their community.

An Investment in YOU!

At QNB, we think it's important to support you in the community in which you live. We believe in providing our employees with an environment where they can achieve their goals—both in terms of customer service and career growth. When you work for QNB you’ll receive professional development throughout the year. You will have the opportunity to participate in personal wellness activities. You will be eligible to continue your education through a generous tuition reimbursement program. We’ll even reward you financially for joining a gym or fitness organization!

Great Customer Service

Isn’t it great when somebody remembers your name, or inquires about your day? Excellent customer service is a tradition here. We realize that our customers don't want to talk to stuffy bankers; they want a genuine friendly smile, they want to feel welcome and valued—while receiving accurate and knowledgeable service. Every department at QNB has internal and external customers, and our goal is to provide consistent outstanding service. That difference makes QNB a great place to bank and a GREAT place to work.

Community Involvement

We think it's important to support the communities in which we do business and we encourage our employees to get involved in local community activities. We’ll provide plenty of opportunities and encouragement for you to become involved. Our community events are a great time for everyone that works and banks with us!

Diversity and Inclusion Statement

It is the goal of QNB Bank to provide every individual with an equal opportunity in all of our employment programs and business activities. The Bank prohibits discrimination in all aspects of our personnel operations including recruitment, hiring, promotions, training, awards, reorganizations and employee retention.

It is expected that every employee, regardless of position, ensures that the Bank maintains the highest standards for inclusiveness and continues the efforts to create and sustain a model workplace so that the Bank is an employer of choice.

 

Banking Positions at QNB

Current Open Positions

 

VP, Branch Manager II

Full-time position currently available at our Upper Perkiomen Valley Office in Pennsburg.

FUNCTION: The VP, Branch Manager II is responsible for the efficient and effective management of a full-service branch office, ensuring that established policies and procedures are followed, delegating appropriate day-to-day operations to the Assistant Branch Manager or FSR Supervisor in order to be available to make business calls and to represent the Bank at civic and service club functions. Performs any combination of the duties outlined below.

GENERAL DUTIES AND RESPONSIBILITIES:

  1. Implements Q2 Service and Sales programs with creativity and energy such that goals are achieved and quality standards are met or exceeded.
  2. Ensures that the branch is open and ready to conduct business each business day. Delegates various operational duties to the Assistant Branch Manager or FSR Supervisor but assumes overall administrative responsibility for operating the branch.
  3. Acts as a coach for the branch in such areas as staff motivation and support of senior management decisions. Also attends and insures staff attendance at various branch and bank meetings. Communicates with senior management as to how the Bank is perceived by employees and customers. Promotes the team spirit of the branch.
  4. Calls on major existing and prospective clients to develop new business and to retain or expand existing business; represents the Bank in various civic and community functions to further enhance its image and develop additional business.
  5. Maintains prescribed security controls to protect the Bank against criminal and fraudulent operations and unnecessary risk. Oversees the observance of the Bank's compliance program within the branch.
  6. Ensures that the branch balances all transactions at the close of each business day. 
  7. Is responsible for the general maintenance of the branch and that the walkways are clear of ice and snow for the safety and security of customers, employees, and branch assets. Ensures that all security procedures are followed strictly.
  8. Able to discuss credit inquiries with individuals and/or businesses following lending procedures as outlined in loan policy, and possibly extend credit requests.
  9. Provides support to the platform staff to ensure prompt customer service.
  10. Is available to back-up mortgage application taking when necessary.
  11. Is responsible for the profitability of the branch. This responsibility includes, but is not limited to scheduling, reviewing performance and staff development; and conducting regular meetings to keep staff informed and provide opportunities for discussion and problem resolution.
  12. Provides development support to branch managers by mentoring, sharing knowledge, and providing direction.
  13. Engage in active leadership or directorial roles within civic and community groups.
  14. Completes assigned compliance training in a timely manner and demonstrates the ability to apply training to their duties and responsibilities including their supervision of other employees.
  15. Performs other job-related duties as may be assigned, with the ultimate goal of profitability for the Bank as a whole.

REQUIRED TRAINING, EXPERIENCE AND EDUCATION:

  1. Five years of progressively more responsible experience within a financial organization to gain the necessary experience and background knowledge to manage a full-service branch and deal effectively with employee and customer relations matters.
  2. College or equivalent level courses in business, banking or related areas of equivalent job-related experience.

DESIRABLE KNOWLEDGE, ABILITIES AND SKILLS:

  1. Complete familiarity with the Bank's savings, checking and lending policies and guidelines, as well as specific loan programs, qualifications, procedures and policies to provide full deposit and loan services.
  2. The interpersonal skills necessary to conduct business development calls to area agencies and deal with potential customers.
  3. A thorough knowledge of branch operations to coordinate the daily functioning of the branch and to resolve employee and customer problems.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to grasp objects; reach with hands and arms; balance, stoop kneel, or crouch; speak or listen. The employee must occasionally lift and/or carry up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

WORKPLACE ENVIRONMENT

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position may require some travel for conferences, committee meetings, and other Bank activities or events. Regular and predictable attendance is required. Ability to work weekends and overtime as requested.

Apply Now

 

Commercial Loan Portfolio Manager

Full-time position currently available in Quakertown, PA.

FUNCTION: Assist Commercial Loan Officers with responsibilities in monitoring and managing commercial relationships and portfolios.

GENERAL DUTIES AND RESPONSIBILITIES:

  1. Work with Commercial Loan Officers to manage an assigned Commercial Loan Portfolio. May have responsibility for a Municipal Loan portfolio.
  2. Meet with current and prospective clients to assess the specific customer needs and aid in the development and delivery of solutions designed to meet those needs. This may include referrals to Retail Banking, electronic banking and the branch.
  3. Collect and analyze information which reflects the creditworthiness of customers and the current merits of new or existing loans. Ensure the submission of complete loan packages to the credit department. This includes the coordination of preparing spreads, cash flows, and credit presentations with the credit department for use by the Senior Lending staff, Loan Committee, or Board Loan Committee to make informed credit decisions. Make presentations to the Board Loan Committee, Executive Committee or other committees as required.
  4. Assist in and conduct loan closings and follow-up in both assigned and monitored portfolios, including documentation, appraisal, environmental, title, insurance, credit and exception items.
  5. Work directly with customers as needed and document customer calls, status of accounts, and action plans. 
  6. Monitor assigned portfolio(s) and relationships for exceptions, expirations, maturities, annual reviews, covenant compliance, delinquencies, and timely receipt of financial information. Take appropriate action in a timely manner, including transition to special assets, when appropriate.
  7. Work with Administrative Assistants, Credit Department, Documentation Department, Loan Services, and other areas of the Bank as required to facilitate workflow and rectify and resolve customer and portfolio issues. This may include, overdraft and delinquency concerns, pending items, waiver requests, releases, modifications, memorandums, etc.
  8. Prepare quarterly Special Assets reports as required.
  9. Adhere to policy and compliance requirements in all portfolio management and lending responsibilities.
  10. Represent the bank in a professional manner and participate in appropriate civic and community functions to enhance the bank’s image, develop new business, and cross-sell bank products and services.
  11. Complete assigned compliance training in a timely manner and demonstrate ability to apply training to their duties and responsibilities.
  12. Assist in developing new procedures and processes to enhance automation and efficiency.
  13. Assume additional responsibilities as requested.

REQUIRED TRAINING, EXPERIENCE AND EDUCATION:

  1. Must have a bachelor’s degree in business administration, specializing in finance, accounting or economics, or a minimum of five-years work experience in banking or financial services, including credit/underwriting, and lending or portfolio management.
  2. Extensive knowledge of financial statements.
  3. Ability to multi-task and work effectively with colleagues, managing time and resources to ensure work is completed efficiently and within established time frame.
  4. Self-motivated with strong organizational skills and the ability to work independently.
  5. Interpersonal skills to represent QNB in a positive manner when dealing with internal and external customers.
  6. Must be proficient in various computer applications, including Microsoft Word and Excel.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to grasp objects; reach with hands and arms; balance, stoop kneel, or crouch; speak or listen. The employee must occasionally lift and/or carry up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

WORKPLACE ENVIRONMENT

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position may require some travel for conferences, committee meetings, and other Bank activities or events. Regular and predictable attendance is required. Ability to work weekends and overtime as requested.

Apply Now

 

Retail/Mortgage Loan Officer

GENERAL DUTIES AND RESPONSIBILITIES:

  1. Travel to meet with prospective customers at either a branch office of the Bank, or at customer locations to take mortgage applications, attend loan closings, and attend mortgage related networking functions. 
  2. Meet with realtors and outside agents to foster additional mortgage business. 
  3. Reviewing and recommending new methods and procedures to make daily operations more efficient.
  4. Ensuring that Mortgage loans are reviewed for accuracy and completeness prior to approval.
  5. Ensuring Mortgage underwriting meets compliance standards.
  6. Keep abreast of changes in mortgage related regulations and policies regarding consumer and residential mortgage lending, as well as and FHLMC requirements.
  7. Operate FHLMC automated underwriting system (Loan Prospector) to obtain reports and feedback certificates for mortgage requests.
  8. Conform all mortgage files, secure missing documentation, and complete underwriting documents for saleable mortgages, subject to final approval.
  9. Examine the title commitment report for irregularities. If further action is necessary, take the appropriate steps to expedite closure of the transaction. Review report with VP of Retail Lending for final acceptance.
  10. Responsible for ascertaining that all disbursements on Construction Mortgages are made in accordance with established Bank policy and procedures by:
    • reviewing construction advance requests.
    • investigating and resolving inquiries from customers and contractors regarding construction disbursements and final inspections.
    • maintaining continuous update and monitoring of disbursements.
    • balance undisbursed loan proceeds with loan balances each month.
    • monitor number of inspections performed and bill for additional inspections required.
    • prepare and process computer entries.
    • merge construction file with permanent documentation file after final disbursement.
    • coordinate appointments for construction inspections with customers and inspector.
  11. Responsible for the review, evaluation, and approval of retail loans within individual lending parameters as set by policy.
    • working with individual lenders on exceptions to policy.
    • working with individual lenders to discuss problematic requests, concerns or policy questions.
  12. Preparation of customer loan files through the Meridian Mortgage software package including:
    • training of staff to support this function when volume dictates.
    • reviewing of documents prepared by staff members.
  13. Member of the Fair Lending Committee:
    • reviewing and evaluating individual files for quarterly Fair Lending meetings.
    • preparing summary of files reviewed and outline any exceptions found.
    • evaluating quarterly reports generated by Credit Desk and reporting findings/items of concern.
  14. Maintain records to track payment of appraisals, searches, flood certifications and application fees.  Responsible for the G/L reconcilements of these accounts.
  15. Administration of Consumer Credit by:
    • evaluating credit.
    • preparing reports.
    • training staff.
    • inputting of final status of applications.
    • preparing decline letters and counteroffers.
  16. Assist with the preparation and review HMDA and CRA reporting:
    • Inputting into system.
    • maintaining reporting.
    • comparing for accuracy prior to submission to FDIC.
  17. Ensure compliance with Federal, State, and local laws.
  18. Assist with consumer loans when necessary.
  19. Completes assigned compliance training in a timely manner and demonstrates ability to apply training to their duties and responsibilities.
  20. Responsible for positive communication with customer and all other departments of QNB by using Q2 skills.
  21. Assumes additional job-related duties as required.

REQUIRED TRAINING, EXPERIENCE AND EDUCATION:

  1. High school diploma
  2. Minimum of five year's lending experience or college level courses in consumer lending
  3. Working knowledge of computer programs used to fulfill job requirements
  4. Knowledge of consumer compliance requirements
  5. Ability to work evenings and weekends if necessary
  6. Requires interpersonal and communication skills to professionally represent QNB in our local communities.
  7. This position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to grasp objects; reach with hands and arms; balance, stoop kneel, or crouch; speak or listen. The employee must occasionally lift and/or carry up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

WORKPLACE ENVIRONMENT

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position may require some travel for conferences, committee meetings, and other Bank activities or events. Regular and predictable attendance is required. Ability to work weekends and overtime as requested.

Apply Now

 

Senior Financial Services Representative

Full-time position currently available in Colmar.

FUNCTION: The Senior FSR supervises and directs the workflow of the teller/customer service area.

GENERAL DUTIES AND RESPONSIBILITIES:

  1. Models Q2 Service and Sales program with creativity and energy such that goals are achieved and quality standards are met or exceeded. Takes personal initiative and is a positive example for others to emulate.
  2. Responsible for directing the workflow of the customer service counter. Including oversight, development, and coaching of staff in order to ensure the on-going level of productivity and customer service, as well as fair and equitable distribution of work assignments. Ensures daily office settlement.
  3. Builds customer relationships by being accountable for representing QNB to the customer in a courteous, confidential, and professional manner, and for providing prompt efficient and accurate service in processing transactions through consultative selling and cross-selling in a positive manner.
  4. Evaluates customer needs through the use of open-ended questions and refers customers to the appropriate resource.
  5. Opens, closes, and services every type of deposit product at various branch locations.
  6. Take and disburse consumer loans as necessary.
  7. Perform branch functions requiring an in-depth knowledge of branch transactions. Functions may include but are not limited to: service all new deposit products, preparing CTR reports, prepare cash shipment, service ATM, accepting loan applications and ascertaining customer’s needs.
  8. Ensures that prescribed schedules and operating policies and procedures are followed.
  9. Assists in the training of personnel and may be a member of a committee (i.e. IRA Power User) and train personnel on the information obtained from attending committee meetings.
  10. Assists in making recommendations regarding performance ratings for FSRs.
  11. Able to run the branch in the absence of the Branch Manager and Assistant Manager in and effective and professional manner. Opening and closing the branch as needed.
  12. Models QNB’s Sales and Services Excellence.  Takes personal initiative and is a positive example for others to emulate.
  13. Able to relate to other people beyond giving and receiving instructions.
  14. Available to present at QNB General Product Knowledge workshops and Q2 Service and Sales meetings as necessary.
  15. Completes assigned compliance training in a timely manner and demonstrates the ability to apply training to their duties and responsibilities including their supervision of other employees.
  16. Assumes additional job-related duties as requested.

REQUIRED TRAINING, EXPERIENCE AND EDUCATION:

  1. Must be proficient in all aspects of job.
  2. Recommendation to be promoted into this position by the Branch Manager and SVP Retail.
  3. Successful in motivating team members in all aspects of QNB’s Service Excellence.
  4. Ability to lift and maneuver 25-30 pound coin bags.
  5. Communication skills that model QNB’s sales efforts; including the ability to identify and fulfill customers' current and future needs.
  6. Requires basic reading, writing and arithmetic skills. Completion of high school, vocational training or equivalent. (Completion of some college courses preferred but not required.)
  7. Must have strong product knowledge and actively champion and coach for Q2 Sales and Service, referrals and product campaigns.
  8. Fulfill QNB compliance in operations and security procedures by adhering to government regulations, QNB policy, and established procedures.
  9. Successful completion of any two PBA courses as recommend by Branch Manager (final grade of “C” or higher).
  10. Must fulfill re-certification of FSRII checklist requirements annually.
  11. Supervisory experience.
  12. This position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to grasp objects; reach with hands and arms; balance, stoop kneel, or crouch; speak or listen. The employee must occasionally lift and/or carry up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

WORKPLACE ENVIRONMENT

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position may require some travel for conferences, committee meetings, and other Bank activities or events. Regular and predictable attendance is required. Ability to work weekends and overtime as requested.

Apply Now

 

Loan Analytics Officer

FUNCTION: Responsible for performing a variety of complex data analysis and reporting duties to assist management in monitoring and modeling risk in the loan portfolio and with process efficiency enhancement. Assist in credit analysis of individual credits. This position will work closely with the Lending, Loan Services and Finance Departments.

GENERAL DUTIES AND RESPONSIBILITIES:

Data Analytics/Reporting

  1. Prepare monthly, quarterly, and annual reports to assist management in monitoring the loan portfolio. Ensure internal reporting is consistent with externally reported loan data. Prepare queries and ad hoc reports as requested.
  2. Monitor portfolio concentrations and benchmark QNB’s portfolio with industry information and peers.
  3. Gather information and complete various reports for internal purposes, regulatory agencies, and vendors
  4. May act as a team leader on special project and assist in the training of other department members.
  5. Assist in the development of new concepts, methodologies, and techniques for financial and operational information analysis.
  6. Develops, updates, and maintains procedures related to the reporting and analytics functions.
  7. Prepares special analyses at the request of management and other internal customers.

Credit Analysis

  1. Under the direction of the Chief Credit Officer, perform various duties related to the credit analysis function. Prepare information for use by the Relationship Managers, Loan Committee, and Board Loan Committee for the purpose of making decisions on new and existing loans. These duties include, but are not limited to:
    • Collect and analyze credit information from all available sources, including in-house, other financial institutions, various agencies, etc.
    • Analyze financial statements and all related material for individual credits, utilizing QNB's spreadsheet software package.
    • Development and preparation of credit presentations to document credit files and provide the Relationship Managers and/or QNB Loan Committee and Board Loan Committee with the information necessary to make informed credit decisions.
  2. Completes assigned compliance training in a timely manner and demonstrates ability to apply training to their duties and responsibilities.
  3. Assume additional responsibilities as requested.

REQUIRED TRAINING, EXPERIENCE AND EDUCATION:

  1. Reporting and analytical experience.
  2. Proficient PC skills, including familiarity with a Windows-based environment. Advanced Excel, proficient in Access, Word, PowerPoint
  3. Bachelor’s degree in data analytics, information technology, business administration, finance, accounting or economics, or equivalent banking experience.
  4. Experience in credit analysis preferred.
  5. Ability to multi-task and work effectively with colleagues, managing time and resources to ensure work is completed efficiently and within established time frame.
  6. Clear and concise verbal and written communication skills.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to grasp objects; reach with hands and arms; balance, stoop kneel, or crouch; speak or listen. The employee must occasionally lift and/or carry up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

WORKPLACE ENVIRONMENT

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position may require some travel for conferences, committee meetings, and other Bank activities or events. Regular and predictable attendance is required. Ability to work weekends and overtime as requested.

Apply Now

 

Mortgage Loan Underwriter

FUNCTION: Responsible for performing a variety of duties relating to the processing and approval of Mortgage and Retail Loans and performing analyses related to ongoing projects and initiatives in the Retail Lending Division.

GENERAL DUTIES AND RESPONSIBILITIES:

  1. Underwrite mortgage/consumer loans while ensuring compliance with all retail lending regulations, FHLMC standards, and QNB Retail Lending Policy.
  2. Ensuring that Consumer and Mortgage loans are reviewed for accuracy and completeness prior to approval.
  3. Assist in conforming all loan files, secure missing documentation and complete underwriting documents for saleable mortgages, subject to final approval.
  4. Keep informed on all changes in regulations and policies regarding consumer and residential mortgage lending, including FHLMC and FHLB requirements.
  5. Operate FHLMC automated underwriting system (Loan Prospector) to obtain all necessary components necessary for processing and underwriting.
  6. Ensure that all mortgage files are complete and conform to GSE and Portfolio credit standards. Secure missing documentation and complete underwriting documents for both saleable mortgages and portfolio mortgages, subject to final approval by the GSE or QNB.
  7. Examine the title commitment report for irregularities. If further action is necessary, take the appropriate steps to expedite closure of the transaction. Review report with Retail Lending Manager for final acceptance.
  8. When necessary, responsible for the review, evaluation, and approval of retail loans within individual lending parameters as set by policy.
    • Preparation of loan documentation for mortgage and retail loans through the Meridian Mortgage and IDS software systems to include the review of documents prepared by staff members to ensure accuracy.
  9. Learn various borrowing programs and processes and stay current with changes and new products, new methods and procedures.
  10. Prepare and review HMDA and CRA reporting and to include:
    • system input.
    • report maintenance.
    • comparing for accuracy prior to submission to FDIC.
  11. Assist in establishing a strong market presence for QNB Bank, including but not limited to, developing relationships with realtors, builders, financial service providers, and community groups. 
  12. Attend various community events to raise referral awareness for QNB’s lending products and services.
  13. Ensure compliance with Federal, State, and local laws.
  14. Responsible for positive communication with customer and all other departments of QNB by using Q2 skills.
  15. Assumes additional job-related duties as required.

REQUIRED TRAINING, EXPERIENCE AND EDUCATION:

  1. College or equivalent level courses in business, banking or related areas of equivalent job-related experience.
  2. Must be able to maintain high level of accuracy.
  3. Working knowledge of TRID/ RESPA, Reg Z, ECOA, FACTA, FCBA, FCRA, HMDA, UDAAP, SAFE Act, Fair Housing, HOPA, HOEPA, GLB, Appraisal, Flood, CERCLA, CRA and other applicable regulations.
  4. Working knowledge of FHLMC and FHLB requirements.
  5. Familiarity with title insurance, flood insurance, and property insurance
  6. Working knowledge of personal computer.
  7. Interpersonal skills to represent the Bank in a positive manner when dealing with internal and external customers.

DESIRABLE KNOWLEDGE, ABILITIES AND SKILLS:

    1.  
    2. Complete familiarity with the Bank’s lending policies, guidelines, and products, as well as specific loan programs, qualifications, procedures and policies to provide full loan and services.
    3. Five years of experience in secondary market origination, processing, underwriting, closing procedures and selling of loans. Current, in-depth working knowledge of the mortgage and consumer lending industry and operations.
    4. Works well independently and within a team dynamic.
    5. Knowledge of Jack Henry core banking system, Meridian Mortgage, IDS, Finastra Laser Pro, Quest Soft including HMDA and CRA Wiz or other Automated Underwriting Systems (AUS) - Desktop Underwriter (DU), Desktop Originator (DO), Loan Prospector (LP), etc.
    6. Knowledge of Mortgage/ Consumer origination, documentation, and servicing systems.
    7. Knowledge of Consumer Loan compliance.
    8. Knowledge of loan document imaging systems.
    9. Excellent verbal and written communication skills.
    10. This position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to grasp objects; reach with hands and arms; balance, stoop kneel, or crouch; speak or listen. The employee must occasionally lift and/or carry up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

WORKPLACE ENVIRONMENT

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position may require some travel for conferences, committee meetings, and other Bank activities or events. Regular and predictable attendance is required. Ability to work weekends and overtime as requested.

Apply Now

 

Commercial Loan Administrator

FUNCTION: Provides administrative and office support to Commercial Loan Relationship Managers and the Commercial Loan Manager. Contributes to the overall efficient operation of the Commercial Loan Department.

GENERAL DUTIES AND RESPONSIBILITIES:

  1. Assist commercial customers with their loan and deposit account requirements.
  2. Identify customer concerns and work with other departments in the Bank to maintain customer satisfaction.
  3. Serve as the liaison between the Relationship Managers, Credit, Loan Documentation, and other internal support departments.
  4. Verify availability of funds and disbursement requests for advances or pay-downs under lines of credit and/or commitments including construction draw requests.
  5. Review and/or process document files pre and post-settlement.
  6. Assist Relationship Managers with their daily overdraft report and process decisions.
  7. Assist Relationship Managers with the collection and monitoring of loan payments from the monthly delinquency report.
  8. Assist Relationship Managers with ongoing identification and correction of pending items from the Pending report.
  9. Assist Relationship Managers with contacting customers and requesting items from the Financial Exception Report
  10. Facilitate efficient workflow and overall organization of Relationship Manager’s commercial loan portfolio including updating CRM software and coordinating loan closings (with customer, lender, attorney and/or title companies).
  11. Update Credit Department weekly regarding the Status of Approved Committee Loans
  12. Update quarterly SAC reports including but not limited to loans, deposits, credit and collateral analysis.
  13. Prepare outgoing correspondence as required for Relationship Managers.
  14. Prepare Commercial Loan Documents as need to support the Loan Documentation Department.
  15. Process and monitor Participation/SNC loans.
  16. Prepare monthly Sales Reports.
  17. Completes assigned compliance training in a timely manner and demonstrates ability to apply training to their duties and responsibilities.
  18. Assume other job-related duties as required.

REQUIRED TRAINING, EXPERIENCE AND EDUCATION:

  1. Interpersonal skills to represent the Bank in a positive way when dealing with both internal and external customers.
  2. Must be proficient in various computer applications, including Microsoft Word and Excel.
  3. Previous commercial loan and/or customer service experience.
  4. Strong organizational and time management skills.
  5. Strong oral and written communication skills.
  6. Strong math skills.
  7. Ability to solve problems and work independently without supervision, except for complex situations.
  8. High school diploma plus four years of banking experience or equivalent.

PREFERRED TRAINING, EXPERIENCE AND EDUCATION:

  1. Previous documentation experience.
  2. Previous administrative assistant experience.
  3. PA Notary Public.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to grasp objects; reach with hands and arms; balance, stoop kneel, or crouch; speak or listen. The employee must occasionally lift and/or carry up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

WORKPLACE ENVIRONMENT

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position may require some travel for conferences, committee meetings, and other Bank activities or events. Regular and predictable attendance is required. Ability to work weekends and overtime as requested.

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Loan Documentation Processor

GENERAL DUTIES AND RESPONSIBILITIES:

  1. Examining, interpreting, and preparing required documentation within specified guidelines for new commercial, retail and/or residential loans.
  2. Issuing instructions to title insurance companies and attorneys for loan closing.
  3. Determining and listing all costs to be collected from borrowers on the appropriate form.
  4. Processing required documentation for loans with unit-based, floor plan, and guidance line arrangements.
  5. Review loan documents for accuracy and completeness and perform post-closing duties, including but not limited to preparing commercial loan files, forwarding information for loans to be booked on Jack Henry to Loan Services, recording collateral documents such as mortgages and UCC-1 financing statements and set up pending items for missing documentation.
  6. Examining, interpreting and preparing required documentation for line renewals and loan modifications, insuring accurate changes on Jack Henry.     
  7. Review attorney prepared documents for accuracy and completeness.
  8. Serve as back-up in reviewing HMDA & CRA loans and input into software.
  9. Assisting other documentation processors with questions regarding preparing new loans and modifications of existing loans.
  10. Reviewing commercial loans and modifications prepared by other documentation processors for accuracy and completeness before distributing to Lenders for settlement.
  11. Assist managing the Bank’s exposure under Letters of Credit, from issuance to final negotiation including auto renewals, modifications, trade letters of credit and draws.
  12. Assist in the ongoing preparation and reconcilement of various reports and general ledger accounts assigned to the department.
  13. Complete assigned compliance training in a timely manner and demonstrate the ability to apply training to their duties and responsibilities.
  14.  Assuming other job-related duties as requested.

REQUIRED TRAINING, EXPERIENCE AND EDUCATION:

  1. High school diploma or equivalent.
  2. Minimum of five years of previous loan documentation experience.
  3. Proficiency with Microsoft Office programs.
  4. Proficiency with the use of an adding machine and/or calculator.
  5. Interpersonal skills to represent the Bank in a positive manner when dealing with internal and external customers.

PREFERRED TRAINING, EXPERIENCE AND EDUCATION:

  1. Working knowledge of Laser Pro Software.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to grasp objects; reach with hands and arms; balance, stoop kneel, or crouch; speak or listen. The employee must occasionally lift and/or carry up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

WORKPLACE ENVIRONMENT

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position may require some travel for conferences, committee meetings, and other Bank activities or events. Regular and predictable attendance is required. Ability to work weekends and overtime as requested.

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Customer Service Center Representative

Full-time position currently available in Quakertown.

FUNCTION: The Customer Service Center Representative is responsible for providing exemplary customer service to incoming callers through various delivery channels, including the telephone and internet.

GENERAL DUTIES AND RESPONSIBILITIES:

  1. Models Q2 Service and Sales programs with creativity and energy such that goals are achieved, and quality standards are met or exceeded. Takes personal initiative and is a positive example for others to emulate.
  2. Builds customer relationships by being accountable for representing QNB to the customer in a courteous, confidential, and professional manner, and for providing prompt efficient and accurate service in processing transactions through consultative selling and cross-selling in a positive manner.
  3. Evaluates customer needs through the use of open-ended questions and refers customers to the appropriate resource.
  4. Opens, closes, and services every type of deposit product.
  5. Completes consumer loan applications.
  6. Must have strong QNB product knowledge and actively champion QNB Service and Sales, referral and product campaigns.
  7. Completes assigned compliance training in a timely manner and demonstrates ability to apply training to their duties and responsibilities.
  8. Assumes additional job-related duties as requested.

REQUIRED TRAINING, EXPERIENCE AND EDUCATION:

  1. Successful experience working with customers and co-workers.
  2. Must complete basic CSR training within the first 6 months of employment.
  3. Must complete CSR requirement checklist within 12 months of hire.
  4. Communication skills that model QNB’s sales efforts; including the ability to identify and fulfill customers' current and future needs.
  5. Requires excellent reading, writing and arithmetic skills. Completion of high school, vocational training or equivalent.
  6. Fulfill QNB compliance in operations and security procedures by adhering to government regulations, QNB policy, and established procedures.
  7. Must successfully complete ABA Banking Fundamentals within the first year of employment.
  8. Must fulfill re-certification requirements for CSR annually.

DESIREABLE KNOWLEGE, ABILITIES AND SKILLS:

  1. Operate standard office and phone equipment, including an adding machine, possess keyboarding and standard computer skills (i.e. Outlook, Word, Excel).
  2. Previous or current banking experience.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to grasp objects; reach with hands and arms; balance, stoop, kneel, or crouch; speak and listen. The employee must occasionally lift and/or carry up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

WORKPLACE ENVIRONMENT:

Work environment characteristics described here are representative of those that must be met by and employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position may require some travel for conferences, committee meetings, and other Bank activities or events. Regular and predictable attendance is required. Ability to work weekends and overtime as requested.

Apply Now

 

Universal Banker

Full-time positions are currently available in Allentown, Dublin, and Quakertown.

GENERAL DUTIES AND RESPONSIBILITIES:

  1. Models Q2 Service and Sales programs with creativity and energy such that goals are achieved, and quality standards are met or exceeded. Takes personal initiative and is a positive example for others to emulate.
  2. Builds customer relationships by being accountable for representing QNB to the customer in a courteous, confidential, and professional manner, and for providing prompt efficient and accurate service in processing transactions through consultative selling and cross-selling in a positive manner.
  3. Evaluates customer needs through the use of open-ended questions and refers customers to the appropriate resource.
  4. Opens, closes, and services every type of deposit product.
  5. Perform branch functions requiring an in-depth knowledge of branch transactions. Functions may include but are not limited to: servicing all new deposit products, preparing CTR reports, service ATM, take and disburse consumer loans, and ascertaining customers’ needs.
  6. Assists in the training of personnel and may be a member of a committee (i.e. Branch Operations Committee) and train personnel on the information obtained from attending committee meetings.
  7. Processes and prepares branch cash and settlement.
  8. Able to efficiently and effectively process all teller transactions while accurately balancing cash drawer at the end of the day.
  9. Able to effectively and professionally run the Branch in the absence of Branch Manager and Assistant Manager; including knowledge of opening and closing of branch if necessary.
  10. Able to relate to other people beyond giving and receiving instructions.
  11. Supportive of community through involvement and participation in local volunteer and/or charitable organizations.
  12. Completes assigned compliance training in a timely manner and demonstrates ability to apply training to their duties and responsibilities.
  13. Assumes additional job-related duties as requested.

REQUIRED TRAINING, EXPERIENCE AND EDUCATION:

  1. Interpersonal skills to represent the Bank in a positive way when dealing with both internal and external customers.
  2. Must be proficient in all aspects of job.
  3. Regularly required to stand for prolonged periods of time – all day if necessary.
  4. Successful in motivating team members in all aspects of QNB’s Service Excellence.
  5. Must complete Universal Banker I certification requirement within 18 months of hire.
  6. Ability to lift and maneuver 25-30-pound coin bags.
  7. Communication skills that model QNB’s sales efforts; including the ability to identify and fulfill customers' current and future needs.
  8. Requires strong reading, writing and arithmetic skills. Completion of high school, vocational training or equivalent (completion of some college courses preferred but not required).
  9. Fulfill QNB compliance in operations and security procedures by adhering to government regulations, QNB policy, and established procedures.
  10. Must fulfill re-certification of Universal Banker I requirements annually.
  11. This position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. 
  12. Completion of PA Association of Notaries course and maintain active PA Notary.

PREFERRED TRAINING, EXPERIENCE AND EDUCATION:

  1. Successful completion of Fundamentals of Banking and Consumer Lending.
  2. Must have strong product knowledge and actively champion and coach for Q2 Sales and Service, referrals and product campaigns.
  3. Proficient knowledge and understanding of the proper use of TCR (teller cash recycler). 

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to grasp objects; reach with hands and arms; balance, stoop, kneel, or crouch; speak and listen. The employee must occasionally lift and/or carry up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

WORKPLACE ENVIRONMENT:

Work environment characteristics described here are representative of those that must be met by and employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position may require some travel for conferences, committee meetings, and other Bank activities or events. Regular and predictable attendance is required. Ability to work weekends and overtime as requested.

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Floating Financial Services Representative

FUNCTION: As a floating FSR you will represent the bank in a courteous, professional manner, and provide prompt, efficient and accurate service when processing transactions. Cross-sell bank services when appropriate and makes referrals to appropriate business partners. Strictly adheres to all current laws, security measures and organizational policies/procedures to ensure compliance with all regulatory requirements. Processes a variety of financial transactions in an accurate and efficient manner. Floating FSR’s will travel to different branches within the various QNB market areas to assist branch staff as needed.

GENERAL DUTIES AND RESPONSIBILITIES:

  1. Models Q2 Service and Sales programs with creativity and energy such that goals are achieved and quality standards are met or exceeded. Takes personal initiative and is a positive example for others to emulate.
  2. Builds customer relationships by being accountable for representing QNB to the customer in a courteous, confidential, and professional manner, and for providing prompt efficient and accurate service in processing transactions through consultative selling and cross-selling in a positive manner.
  3. Cross-sells deposit and loan products and refers customers to appropriate person or department.
  4. Performs paying and receiving Financial Service Representative functions accurately balances cash drawer at the end of the day.
  5. Must be proficient in all aspects of the role of Financial Service Representative.
  6. Able to relate to other people beyond giving and receiving instructions.
  7. Must have strong QNB product knowledge and actively champion QNB Service and Sales, referral and product campaigns.
  8. Completes assigned compliance training in a timely manner and demonstrates ability to apply training to their duties and responsibilities.
  9. Ability to travel between branches.
  10. Assumes additional job-related duties as requested including the ability to work at any branch location.

REQUIRED TRAINING, EXPERIENCE AND EDUCATION:

  1. Regularly required to stand for prolonged periods of time – all day if necessary.
  2. Successful experience working with customers and co-workers.
  3. Must complete basic FSR training and new accounts training within the first 6 months of employment.
  4. Must complete FSR certification requirement within 18 months of hire.
  5. Ability to lift and maneuver 25-50 pound coin bags.
  6. Communication skills that model QNB’s sales efforts; including the ability to identify and fulfill customers' current and future needs.
  7. Requires basic reading, writing and arithmetic skills. Completion of high school, vocational training or equivalent.
  8. Fulfill QNB compliance in operations and security by adhering to government regulations, QNB policy, and established procedures.
  9. Must successfully complete Banking Fundamentals within the first 18 months of employment (grade of C or higher).
  10. Must fulfill re-certification requirements for FSR annually.

DESIRABLE KNOWLEDGE, ABILITIES AND SKILLS:

  1. Operate on-line FSR/teller terminal and other standard office equipment, including an adding machine and possess keyboarding skills and have a comfort with standard computer skills (i.e. Outlook, Word, and Excel).
  2. Previous or current bank experience.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to grasp objects; reach with hands and arms; balance, stoop, kneel, or crouch; speak and listen. The employee must occasionally lift and/or carry up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

WORKPLACE ENVIRONMENT:

Work environment characteristics described here are representative of those that must be met by and employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position may require some travel for conferences, committee meetings, and other Bank activities or events. Regular and predictable attendance is required. Ability to work weekends and overtime as requested.

Apply Now

 

Financial Services Representative

Part-time and full-time positions are currently available in Coopersburg, Dublin, and Pennsburg.

GENERAL DUTIES AND RESPONSIBILITIES:

  • Models Q2 Service and Sales programs with creativity and energy such that goals are achieved and quality standards are met or exceeded. Takes personal initiative and is a positive example for others to emulate.
  • Builds customer relationships by being accountable for representing QNB to the customer in a courteous, confidential, and professional manner, and for providing prompt efficient and accurate service in processing transactions through consultative selling and cross-selling in a positive manner.
  • Cross-sells deposit and loan products and refers customers to the appropriate person or department.
  • Performs paying and receiving teller functions accurately and balances cash drawer at the end of the day.
  • Must be proficient in all aspects of the role of Financial Service Representative.
  • Able to relate to other people beyond giving and receiving instructions.
  • Must have strong QNB product knowledge and actively champion QNB Service and Sales, referral and product campaigns.
  • Completes assigned compliance training in a timely manner and demonstrates the ability to apply training to their duties and responsibilities.
  • Assumes additional job-related duties as requested including the ability to work at any branch location.

REQUIRED TRAINING, EXPERIENCE AND EDUCATION:

  • Regularly required to stand for prolonged periods of time – all day if necessary.
  • Successful experience working with customers and co-workers.
  • Must complete basic FSR training and new accounts training within the first 6 months of employment.
  • Must complete FSR certification requirement within 18 months of hire.
  • Ability to lift and maneuver 25-50 pound coin bags.
  • Communication skills that model QNB’s sales efforts; including the ability to identify and fulfill customers' current and future needs.
  • Requires basic reading, writing and arithmetic skills. Completion of high school, vocational training or equivalent.
  • Fulfill QNB compliance in operations and security by adhering to government regulations, QNB policy, and established procedures.
  • Must successfully complete Principles of Banking within the first 18 months of employment (grade of C or higher).
  • Must fulfill re-certification requirements for FSR annually.

DESIRABLE KNOWLEDGE, ABILITIES AND SKILLS:

  • Operate an on-line teller terminal and other standard office equipment, including an adding machine and possess keyboarding skills and have a comfort with standard computer skills (i.e. Outlook, Word, and Excel).
  • Previous or current bank experience desired, but not required.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to grasp objects; reach with hands and arms; balance, stoop, kneel, or crouch; speak and listen. The employee must occasionally lift and/or carry up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

WORKPLACE ENVIRONMENT:

Work environment characteristics described here are representative of those that must be met by and employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position may require some travel for conferences, committee meetings, and other Bank activities or events. Regular and predictable attendance is required. Ability to work weekends and overtime as requested.

Apply Now

 

Find Your Future in Banking

Meet some of today’s bankers and hear what they love about their different roles and working in banking by visiting the American Bankers Association website.

 

HR Contact

Human Resources Department
Phone: 215-538-5600 x5675
Email: HR@qnbbank.com
 

Human Resources is located in our Towne Bank Center:
From Route 309 in Quakertown, turn East onto Route 313. Follow this road through two traffic lights, QNB's Towne Bank Center will be on your right hand side about the middle of the block (physical address is 320 West Broad Street).


Email your resume to HR@QNBbank.com (must be in Word or PDF format) or send resume to:

Attn: Human Resources Department
QNB Bank
P.O. Box 9005
Quakertown PA 18951-9005