Careers at QNB


Since 1877, QNB Bank…Your Community Bank, has been a great place to work and a great place to bank! We are your original hometown bank with over 200 employees in 12 convenient locations. At QNB, if you’ll help us better serve our customers, we'd like to talk to you. We know that innovation, growth and personal service make it possible for us, and you, to succeed.

 

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Why Work at QNB?

Diversity and Inclusion Statement

It is the goal of QNB Bank to provide every individual with an equal opportunity in all of our employment programs and business activities. The Bank prohibits discrimination in all aspects of our personnel operations including recruitment, hiring, promotions, training, awards, reorganizations and employee retention.

It is expected that every employee, regardless of position, ensures that the Bank maintains the highest standards for inclusiveness and continues the efforts to create and sustain a model workplace so that the Bank is an employer of choice.

Great Customer Service

Isn’t it great when somebody remembers your name, or inquires about your day? Excellent customer service is a tradition here. We realize that our customers don't want to talk to stuffy bankers; they want a genuine friendly smile, they want to feel welcome and valued—while receiving accurate and knowledgeable service. Every department at QNB has internal and external customers, and our goal is to provide consistent outstanding service. That difference makes QNB a great place to bank and a GREAT place to work.

An Investment in YOU!

At QNB, we think it's important to support you in the community in which you live. We believe in providing our employees with an environment where they can achieve their goals—both in terms of customer service and career growth. When you work for QNB you’ll receive professional development throughout the year. You will have the opportunity to participate in personal wellness activities. You will be eligible to continue your education through a generous tuition reimbursement program. We’ll even reward you financially for joining a gym or fitness organization!

Community Involvement

We think it's important to support the communities in which we do business and we encourage our employees to get involved in local community activities. We’ll provide plenty of opportunities and encouragement for you to become involved. Our community events are a great time for everyone that works and banks with us!

Benefits

Here are just a few of the excellent benefits a full-time employee receives when coming to work at QNB Bank:

  • Medical, dental, vision, life, and disability insurance
  • Paid vacation time
  • Paid holiday time
  • A generous 401(k) plan including matching contributions
  • Pre-tax dependent care and medical care reimbursement accounts
  • Tuition reimbursement program
  • Banking services free or discounted
  • Employee Stock Purchase Plan
  • Health Club Membership reimbursement
  • Part-time employees are also eligible for some benefits
  • And last but not least—great co-workers who enjoy working together, having fun, and supporting their community.

 

Find Your Future in Banking

Meet some of today’s bankers and hear what they love about their different roles and working in banking by visiting the American Bankers Association website.

 

Banking Positions at QNB


CURRENTLY AVAILABLE POSITIONS:

 

Loan Services Specialist I

FUNCTION: Provide a full range of servicing functions within the department and prepare reports to assist management in monitoring the loan portfolio.

GENERAL DUTIES AND RESPONSIBILITIES:

  1. Input new commercial, consumer and mortgage loans to the core system.
  2. Serve audit function by verifying the accuracy of new loan data input by others to the core for commercial, consumer and mortgage loans. 
  3. Process loan record changes on the core and manual loan transactions as needed.
  4. Handle transactions for Business Manager. Monitor software and initiate transactions to be processed on the Core.
  5. Perform a file review of consumer loans for proper documentation, signatures and other items. Work with Retail Lending and/or the customer to satisfy any resulting exceptions.
  6. Prepare and submit investor loan data.  Remit funds due when warranted.
  7. Prepare recommendations, processes entries and maintenance changes on the core system for full and partial charge-offs and loans transferred to non-accrual.
  8. Generate and verify monthly escrow analysis statements to be sent to customers.
  9. Research and respond to credit bureau disputes received via e-Oscar.
  10. Monitor and recalculate repayment schedules for accounts with scheduled rate and/or payment changes.  Send appropriate notices to the customers.
  11. Monitor and maintain the commercial portfolio pending items including, but not limited to title insurance, recorded mortgages and vehicle titles.
  12. Process timely renewal of UCC financing statements and encumbrance of vehicle titles.
  13. Prepare general ledger reconciliations as assigned.
  14. Order or design necessary query reports as needed.
  15. Verify proper scanning of loan files, destroy documents and create documentation file.
  16. Provide customer assistance as needed.
  17. Cross-train on various Loan Services functions, performing such duties during absences or as necessitated by volume.
  18. Assume other job-related duties as requested.

REQUIRED TRAINING, EXPERIENCE AND EDUCATION:

  1. Interpersonal skills to represent the Bank in a positive way when dealing with both internal and external customers.
  2. Advanced working knowledge of Microsoft Office Applications (Word, and especially Excel).
  3. Ability to work independently with little or no direction.
  4. High School Diploma or equivalent.
  5. Math skills.
  6. Keyboarding skills.
  7. Organization skills.

PREFERRED TRAINING, EXPERIENCE AND EDUCATION:

  1. Familiarity with Jack Henry Silverlake.
  2. Previous experience in Lending or Loan Services.
  3. Successful completion of Accounting I.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to grasp objects; reach with hands and arms; balance, stoop kneel, or crouch; speak or listen. The employee must occasionally lift and/or carry up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

WORKPLACE ENVIRONMENT:

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position may require some travel for conferences, committee meetings, and other Bank activities or events. Regular and predictable attendance is required. Ability to work weekends and overtime as requested.

Apply Now

 

Full Time Universal Banker

FUNCTION: The Universal Banker assumes shared responsibility for the efficient and effective operations of QNB’s Warminster Office, performs various administrative duties in support of the branch banking function, and provides support to the Relationship Managers to contribute to the overall efficient operation of loan production.

GENERAL DUTIES AND RESPONSIBILITIES:

  1. Service the daily needs of customers, including the following:
    • Assist customers in opening, analyzing, and managing their deposit accounts.
    • Resolve customer issues in a positive and efficient manner. 
    • Ensure that operating policies and procedures are followed.
    • Identify customer concerns and work with other departments in the Bank to maintain customer satisfaction.
  2. Models Q2 Service and Sales programs with creativity and energy such that goals are achieved, and quality standards are met or exceeded. Takes personal initiative and is a positive example for others to emulate.
  3. Builds customer relationships while representing QNB to the customer in a courteous, confidential, and professional manner.  Providing prompt, efficient, and accurate service through consultative selling and cross-selling in a positive manner.
  4. Serve as the liaison between the Branch Administration and Lending Department.
  5. Opens, closes, and services every type of deposit product.  Includes taking and disbursing consumer and commercial loans.
  6. Perform branch functions requiring an in-depth knowledge of branch transactions.  Ensures daily office settlement.
  7. Supportive of community through involvement and participation in local volunteer and/or charitable organizations.
  8. Completes assigned compliance training in a timely manner and demonstrates ability to apply training to their duties and responsibilities.
  9. Assume other job-related duties as required.

REQUIRED TRAINING, EXPERIENCE AND EDUCATION:

  1. Interpersonal skills to represent the Bank in a positive way when dealing with both internal and external customers.
  2. Ability to solve problems and carry on with minimal supervision.
  3. High School diploma and three years of progressively more responsible experience within a financial organization to gain the necessary experience and background knowledge.
  4. Strong oral and written communication skills that model QNB’s service and sales efforts; including the ability to identify and fulfill customers' current and future needs.
  5. Must have strong product knowledge and actively champion Q2 Service and Sales, referrals and product campaigns.
  6. Fulfill QNB compliance in operations and security procedures by adhering to government regulations, QNB policy, and established procedures.
  7. Working knowledge of MS-Suite and various banking platforms.
  8. Previous consumer loan and/or customer service experience.
  9. Strong organizational and time management skills.
  10. This position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations.  Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results.
  11. Completion of National Notary Association courses and maintain active PA Notary.

PREFERRED TRAINING, EXPERIENCE AND EDUCATION:

  1. Knowledge of Commercial Loan documentation.
  2. Previous Commercial Lending or Credit department experience.
  3. Familiarity with the QNB’s FSR, platform, and consumer loan application taking policies, procedures and guidelines.
  4. Familiarity with QNB’s Q2 service and sales as well as product knowledge.
  5. Courses such as ABA Principles of Banking, Banking Fundamental, and Consumer Lending

Apply Now

 

 

Solutions Architect

The Solutions Architect will lead the management and design of applications, workflows and processes that support business objectives while continuing to maintain and support existing database and applications for the bank. The goal of the Solutions Architect will be to provide forward-thinking solutions aimed to reduce complexity, increase operational efficiencies and reduce duplicated efforts and redundant tasks throughout the organization.

GENERAL DUTIES AND RESPONSIBILITIES:

  1. Leverage Office 365 technology using SharePoint online sites/lists, workflows, calendars to build and create business solutions that support the replacement of the bank’s current intranet site.
  2. Build forms and workflows using Office 365 tools including Flow and PowerApps. Evaluate existing systems and processes with the explicit intent to improve on functionality and organization efficiency.
  3. Be engaged in the development, implementation and maintenance of bank related software and processes.
  4. The ability to provide leadership for projects, defining solution architectures that conform to existing standards and define new reference standards for adoption.
    • Must be able to communicate complex technical issues to non-technical business users and stakeholders in a simple, concise and direct fashion.
  5. Perform data maintenance and generate reports to end users as required to support business operations.
  6. Supports and provides technical direction for day and night shift operations as needed.
  7. Maintain documentation and keep design references up to date. Will be required to ensure a high level of process control is maintained to provide compliance with SOX, FDICIA, GAAP and other audit/examination standards.
  8. Expands technical knowledge by attending seminars, training sessions or courses, and utilizing training materials which are available.
  9. Provides end user helpdesk support in relation to core banking applications. Additionally, will be required to partake in rotational weekend and after-hours support on a monthly basis.
  10. Assumes additional job duties as required.

REQUIRED TRAINING, EXPERIENCE AND EDUCATION:

  1. Expert working knowledge of database design and development with relational and document-based databases such as SQL, Access, Azure Cosmos DB.
  2. Solid knowledge and understanding of functional design and architecture of application systems across multiple technical domains and platforms.
  3. OOB SharePoint design fundamentals and the ability to create complex workflows and processes.
  4. A high school diploma or equivalent.
  5. Able to meet deadlines and complete technical tasks under pressure.
  6. Strong interpersonal, verbal and communication skills; capable of training users in applications and operating system fundamentals and writing basic documentation.
  7. Proven ability to work constructively and harmoniously with all levels of employees and vendors.
  8. Effective problem-solving skills and the ability to effectively contribute to a team environment.
  9. Must be able to lift and maneuver 50 pounds.

Apply Now

 

Financial Services Representative

Part-time and full-time positions currently available in Quakertown.

GENERAL DUTIES AND RESPONSIBILITIES:

  • Models Q2 Service and Sales programs with creativity and energy such that goals are achieved and quality standards are met or exceeded. Takes personal initiative and is a positive example for others to emulate.
  • Builds customer relationships by being accountable for representing QNB to the customer in a courteous, confidential, and professional manner, and for providing prompt efficient and accurate service in processing transactions through consultative selling and cross-selling in a positive manner.
  • Cross-sells deposit and loan products and refers customers to the appropriate person or department.
  • Performs paying and receiving teller functions accurately and balances cash drawer at the end of the day.
  • Must be proficient in all aspects of the role of Financial Service Representative.
  • Able to relate to other people beyond giving and receiving instructions.
  • Must have strong QNB product knowledge and actively champion QNB Service and Sales, referral and product campaigns.
  • Completes assigned compliance training in a timely manner and demonstrates the ability to apply training to their duties and responsibilities.
  • Assumes additional job-related duties as requested including the ability to work at any branch location.

REQUIRED TRAINING, EXPERIENCE AND EDUCATION:

  • Regularly required to stand for prolonged periods of time – all day if necessary.
  • Successful experience working with customers and co-workers.
  • Must complete basic FSR training and new accounts training within the first 6 months of employment.
  • Must complete FSR certification requirement within 18 months of hire.
  • Ability to lift and maneuver 25-50 pound coin bags.
  • Communication skills that model QNB’s sales efforts; including the ability to identify and fulfill customers' current and future needs.
  • Requires basic reading, writing and arithmetic skills. Completion of high school, vocational training or equivalent.
  • Fulfill QNB compliance in operations and security by adhering to government regulations, QNB policy, and established procedures.
  • Must successfully complete Principles of Banking within the first 18 months of employment (grade of C or higher).
  • Must fulfill re-certification requirements for FSR annually.

DESIRABLE KNOWLEDGE, ABILITIES AND SKILLS:

  • Operate an on-line teller terminal and other standard office equipment, including an adding machine and possess keyboarding skills and have a comfort with standard computer skills (i.e. Outlook, Word, and Excel).
  • Previous or current bank experience desired, but not required.

Apply Now

 


Email your resume to HR@QNBbank.com (must be in Word or PDF format) or send resume to:

Attn: Human Resources Department
QNB Bank
P.O. Box 9005
Quakertown PA 18951-9005

 

HR Contact

Human Resources Department
Phone: 215-538-5600 x5675
Email: HR@qnbbank.com
 

Human Resources is located in our Towne Bank Center:
From Route 309 in Quakertown, turn East onto Route 313. Follow this road through two traffic lights, QNB's Towne Bank Center will be on your right hand side about the middle of the block (physical address is 320 West Broad Street).