Community Banking Careers


Since 1877, QNB Bank – Your Community Bank, has been a great place to work and a great place to bank! We are your original hometown bank with over 200 employees in 12 convenient locations throughout Bucks, Montgomery and Lehigh counties. At QNB, if you’ll help us better serve our customers, we'd like to talk to you. We know that innovation, growth and personal service make it possible for us, and you, to succeed.

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Contents

Why Work at QNB?
Banking Positions at QNB
Find Your Future in Banking
HR Contact

 

Why Work at QNB?

Benefits

Here are just a few of the excellent benefits a full-time employee receives when coming to work at QNB Bank:

  • Medical, dental, vision, life, and disability insurance
  • Paid vacation time
  • Paid holiday time
  • A generous 401(k) plan including matching contributions
  • Pre-tax dependent care and medical care reimbursement accounts
  • Tuition reimbursement program
  • Banking services free or discounted
  • Employee Stock Purchase Plan
  • Health Club Membership reimbursement
  • Part-time employees are also eligible for some benefits
  • And last but not least—great co-workers who enjoy working together, having fun, and supporting their community.

An Investment in YOU!

At QNB, we think it's important to support you in the community in which you live. We believe in providing our employees with an environment where they can achieve their goals—both in terms of customer service and career growth. When you work for QNB you’ll receive professional development throughout the year. You will have the opportunity to participate in personal wellness activities. You will be eligible to continue your education through a generous tuition reimbursement program. We’ll even reward you financially for joining a gym or fitness organization!

Great Customer Service

Isn’t it great when somebody remembers your name, or inquires about your day? Excellent customer service is a tradition here. We realize that our customers don't want to talk to stuffy bankers; they want a genuine friendly smile, they want to feel welcome and valued—while receiving accurate and knowledgeable service. Every department at QNB has internal and external customers, and our goal is to provide consistent outstanding service. That difference makes QNB a great place to bank and a GREAT place to work.

Community Involvement

We think it's important to support the communities in which we do business and we encourage our employees to get involved in local community activities. We’ll provide plenty of opportunities and encouragement for you to become involved. Our community events are a great time for everyone that works and banks with us!

Diversity and Inclusion Statement

It is the goal of QNB Bank to provide every individual with an equal opportunity in all of our employment programs and business activities. The Bank prohibits discrimination in all aspects of our personnel operations including recruitment, hiring, promotions, training, awards, reorganizations and employee retention.

It is expected that every employee, regardless of position, ensures that the Bank maintains the highest standards for inclusiveness and continues the efforts to create and sustain a model workplace so that the Bank is an employer of choice.

 

Banking Positions at QNB

Current Open Positions

 

Marketing Coordinator

FUNCTION:

The Marketing Coordinator performs various research, analytical, creative, administrative, and clerical duties in support of all functions in the Marketing Department.

GENERAL DUTIES AND RESPONSIBILITIES:

  1. Coordinate community support requests and sponsorships, including processing, fulfillment, tracking and reporting, as well as communications with internal departments and external organizations.
  2. Coordinate events for the Bank and community, including processing, fulfillment of equipment and supplies, and setup and participation when necessary.
  3. Coordinate branch/department supply requests, including processing, fulfillment, and inventory management.
  4. Support departmental research as needed (i.e., promotional giveaways, event venues, bank competitors).
  5. Support email and direct mail marketing.
  6. Create customer mailings by utilizing Word, Excel, etc.
  7. Assist with social media posts.
  8. Maintain Marketing intranet.
  9. Support Casual for a Cause account processing.
  10. Maintain project, invoice, and various other Marketing files.
  11. Support departmental clerical responsibilities, including organizing, cleaning, copying, scanning, and filing.
  12. Completes assigned compliance training in a timely manner and demonstrates ability to apply training to their duties and responsibilities.
  13. Assume additional job-related responsibilities as requested.

REQUIRED TRAINING, EXPERIENCE, AND EDUCATION:

  1. Proficient knowledge of software applications, particularly Microsoft Office Suite.
  2. Knowledge and comfort level interacting with online social media platforms.
  3. Proficient proofreading skills.
  4. Strong data entry skills.
  5. Ability to work independently to organize multiple projects.
  6. Strong communication and interpersonal skills to represent the Bank in a positive manner when dealing with internal and external customers.
  7. Able to lift and maneuver 25 pounds.
  8. A high school diploma or equivalent.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to grasp objects; reach with hands and arms; balance, stoop, kneel, or crouch; speak and listen. The employee must occasionally lift and/or carry up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

WORKPLACE ENVIRONMENT:

Work environment characteristics described here are representative of those that must be met by and employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position may require some travel for conferences, committee meetings, and other Bank activities or events. Regular and predictable attendance is required. Ability to work weekends and overtime as requested.

Apply Now

 

Community Development/CRA Officer

FUNCTION:

The Community Development/CRA Officer is responsible for the day-to-day management of the Bank’s CRA strategy, planning, and oversight program, compliance with federal Community Reinvestment Act regulations, and maintaining the Bank’s Satisfactory or better Community Reinvestment Act regulatory rating. The CRA Officer’s primary functions include:

  1. Development of the annual CRA performance plan and execution thereof.
  2. Community outreach and identification of CRA pertinent needs of our assessment area.
  3. Keeping abreast of emerging CRA issues and regulatory perspectives.
  4. Develop and coordinate training to bank staff for their CRA activities.
  5. Coordination of third parties and bank staff in delivering CRA related programs.
  6. Maintenance and management of CRA recording/reporting systems.
  7. Ongoing monitoring of and reporting on the bank’s CRA performance and compliance standing.

GENERAL DUTIES AND RESPONSIBILITIES:

  1. Responsible for compliance with all regulations, laws, and bank policies and procedures that pertain to day-to-day job responsibilities.
  2. CRA Plan Development: In concert with the Compliance Officer, develops, presents, and obtains business and budget approval for the bank’s annual CRA performance plan, including periodic review of the appropriateness of the bank’s CRA assessment area geographies. Responsible for the execution of the plan coordinating third party vendors/partners and bank staff in the delivery of CRA investments, products, and services in our CRA assessment areas.
  3. Community Outreach: Establishes, participates, and maintains relationships with community- based, housing, charitable, and non-profit organizations. Through contact with government officials and community leaders in the bank’s CRA assessment area, identifies credit and services needs within the community and works with senior management to develop programs and sets goals to meet such needs as are identified, within the context of the bank’s business model and peer performance.
  4. Delivery Coordination: Selects and works with third party vendors and identifies and mobilizes community partners for delivery of CRA qualified services to the assessment area. Works with bank staff to ensure delivery of CRA qualified investments, products, and services within the assessment area.
  5. Creates, updates, and maintains continuous records of CRA qualified products delivered, loans applied for and granted, and services provided within the CRA assessment area to facilitate periodic review of the bank’s CRA compliance level and CRA performance. Collect CRA data and coordinate with others in the bank to identify Community Development Loans, Investments, and track Service Activities. Maintains Compliance Relief/QuestSoft software (or equal) for report and analytics purposes.
  6. Maintains an ongoing monitoring program which will provide management with timely information about the bank’s CRA compliance position and gaps in CRA delivery of services, products, and investments to allow management to modify its goals and activities as required to maintain a Satisfactory CRA compliance rating.
  7. Responsible for maintaining the Bank’s CRA Public File as required by the Community Reinvestment act.
  8. Responsible for maintaining a working knowledge of all compliance regulations pertinent to your assigned duties by successful completion of any courses assigned on a timely basis.
  9. Prepare and present to the CRA/Fair Lending Committee and Compliance Committee on a periodic basis a summary of the effectiveness of the Bank’s CRA Program.
  10. The CRA Officer will participate in other projects and actions as directed from time to time by the Compliance Officer.
  11. Completes assigned compliance training in a timely manner and demonstrates ability to apply training to their duties and responsibilities.

REQUIRED TRAINING, EXPERIENCE, AND EDUCATION:

  1. High School diploma plus five years banking experience.
  2. 3+ years demonstrated strong CRA performance experience
  3. Deep knowledge of CRA regulatory compliance requirements, Fair Lending regulations, including HMDA and ECOA, UDAAP, and other matters.
  4. Skill in the selection, development and management of vendors and community partners
  5. Strong collaboration/cooperation skills.
  6. Strong oral and written communication skills.
  7. Excellent MS Word, Excel, and PowerPoint skills.

DESIRABLE KNOWLEDGE, ABILITIES, AND SKILLS:

  1. Familiarity with community/economic development and socially responsible investing
  2. Working knowledge of Compliance Relief/Questsoft and core banking software.
  3. Models integrity, honesty, responsibility, hard work and professionalism.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to grasp objects; reach with hands and arms; balance, stoop, kneel, or crouch; speak and listen. The employee must occasionally lift and/or carry up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

WORKPLACE ENVIRONMENT:

Work environment characteristics described here are representative of those that must be met by and employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position may require some travel for conferences, committee meetings, and other Bank activities or events. Regular and predictable attendance is required. Ability to work weekends and overtime as requested.

Apply Now

 

Customer Service Center Assistant Manager

FUNCTION:

The Customer Service Center assumes responsibility for efficient and effective operations of the Customer Service Call Center and chat functions.

GENERAL DUTIES AND RESPONSIBILITIES:

  1. Implements, models, and coaches Q2 Service and Sales programs with creativity and energy such that goals are achieved, and quality standards are met or exceeded. Takes personal initiative and is a positive example for others to emulate.
  2. Ensures that prescribed schedules and operating policies and procedures are followed.
  3. Builds customer relationships while representing QNB to the customer via the telephone or online chat in a courteous, confidential, and professional manner. Providing prompt, efficient, and accurate service through consultative selling and cross-selling in a positive manner.
  4. Opens, closes, and services every type of deposit product.
  5. Resolves customer problems in a positive and efficient manner.
  6. Responsible for running the Customer Service Center in the absence of the department Manager in an effective and professional manner. Opening and closing of CSC as needed.
  7. Makes recommendations regarding performance evaluations for direct reports.
  8. Supportive of community through involvement and participation in local volunteer and/or charitable organizations.
  9. Able to relate to other people beyond giving and receiving instructions.
  10. Available to present at QNB General Product Knowledge workshops and Q2 Service and Sales meetings as necessary.
  11. Completes assigned compliance training in a timely manner and demonstrates the ability to apply training to their duties and responsibilities including their supervision of other employees.
  12. Maintains prescribed security controls to protect the Bank against criminal and fraudulent operations and unnecessary risk.
  13. Assumes additional job-related duties as requested.

REQUIRED TRAINING, EXPERIENCE, AND EDUCATION:

  1. High School diploma or equivalent.
  2. Prior supervisory experience.
  3. Three years of progressively more responsible experience within a financial organization to gain the necessary experience and background knowledge.
  4. Successful in motivating team members in all aspects of QNB’s Service Excellence.
  5. Communication skills that model QNB’s sales efforts; including the ability to identify and fulfill customers' current and future needs.
  6. Must have strong product knowledge and actively champion and coach for Q2 Service and Sales referrals and product campaigns.
  7. Fulfill QNB compliance in operations and security procedures by adhering to government regulations, QNB policy, and established procedures.
  8. Successful completion of any two PBA courses as recommend by the department Manager.
  9. Must fulfill re-certification of CSC Rep II checklist requirements annually.
  10. This position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results.

DESIRABLE KNOWLEDGE, ABILITIES, AND SKILLS:

  1. Familiarity with the QNB’s CSC Rep, platform, and consumer loan application taking policies, procedures and guidelines.
  2. QNB sales system and product knowledge.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to grasp objects; reach with hands and arms; balance, stoop, kneel, or crouch; speak and listen. The employee must occasionally lift and/or carry up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

WORKPLACE ENVIRONMENT:

Work environment characteristics described here are representative of those that must be met by and employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position may require some travel for conferences, committee meetings, and other Bank activities or events. Regular and predictable attendance is required. Ability to work weekends and overtime as requested.

Apply Now

 

Commercial Lender Trainee

FUNCTION:

Underwrite and analyze commercial loan requests. Provide an unbiased presentation to enable management to make informed credit decisions. Gradually transition to a Business Banker with responsibility for monitoring, managing, and developing commercial relationships (see Training Development Framework)

GENERAL DUTIES AND RESPONSIBILITIES:

  1. Perform various duties involved with the credit analysis function on all credit relationships as assigned. Develop information for use by the Relationship Managers, Loan Committee, and Board Loan Committee for the purpose of making decisions on new and existing loans. These duties include, but are not limited to:
    • Collect and analyze credit information from all available sources, including in-house, other financial institutions, various agencies, etc.
    • Analyze financial statements and all related material, in part, through use of spreading software.
    • Attend and participate in customer calls with the Relationship Managers, including the documenting of calls, when appropriate.
    • Development and preparation of credit presentations to document credit files and provide the Relationship Managers and/or QNB Loan Committee and Board Loan Committee with the information necessary to make informed credit decisions.
  2. Monitor progress log for all scheduled annual reviews and insure completion of such reviews within the set time parameters.
  3. Assist in developing new procedures and programming to enhance automation and efficiency.
  4. Work directly with other departments to facilitate workflow. 
  5. Progress through the Training Development Framework (below). Master required essential skills in a reasonable timeframe as determined by the Credit Department Manager.
  6. Adhere to policy and compliance requirements in all credit analysis, portfolio management and lending responsibilities.
  7. After completion of Phase I, begin to shadow lending staff in meeting with current and prospective clients to assess the specific customer needs and aid in the development/delivery of solutions designed to meet those needs.
  8. Document customer calls, status of accounts, and action plans.
  9. Represent the bank in a professional manner and participate in appropriate civic and community functions to enhance the bank’s image. Examples include accountant/attorney groups, Chambers of Commerce, Kiwanis, Lions, RMA and PBA.
  10. Completes assigned compliance training in a timely manner and demonstrates ability to apply training to their duties and responsibilities.
  11. Assumes additional responsibilities as requested.

REQUIRED TRAINING, EXPERIENCE, AND EDUCATION:

  1. Strong communication, sales and public relation skills. Including ability to make calls, ask questions, and develop relationships
  2. General business writing skills
  3. Must be proficient in various computer applications, including Microsoft Word and Excel.
  4. Self-motivated with strong organizational skills and the ability to work independently.
  5.  Ability to multi-task and work effectively with colleagues, managing time and resources to ensure work is completed efficiently and within established time frame.

PREFERRED SKILLS AND EXPERIENCE:

  1. Two years of experience working with credit analysis or knowledge of financial statements.
  2. Strong accounting foundation
  3. Business development skills
  4. Associate or bachelor’s degree in Business Administration, Accounting, Finance, or Economics

TRAINING DEVELOPMENT FRAMEWORK:

The trainee will spend an extensive period of time developing a thorough understanding of the credit analysis process. Development of credit analysis skills is essential to the Commercial Lender track. The timeline will be flexed as necessary to ascertain proficiency in required areas.

Phase I (Min: 12 months)

  • Formal on-the-job credit analyst training
    • Software, including but not limited to JHA, Credit Track, Synergy, Moody’s & T-Value
    • Loan policy
    • Regulatory compliance
    • Codes
    • Transaction sheets
    • Spreads
    • Credit inquiries
    • Order and/or review credit reports, searches, environmental reports, appraisals
    • RDC / ACH approvals
    • Collateral analysis
    • Industry analysis
    • Business and personal cash flow
    • Financial analysis
    • Approval documents
    • Customer calls
  • Complete Introduction to Commercial Lending, Lending Academy I or equivalent
  • Complete RMA Writing the Credit Analysis and/or other identified courses (Lending to Contractors, RE Lending)
  • Weekly one-on-one with credit manager, including constructive feedback on writeups
  • Progress to more complicated relationship write-ups.
  • Begin community involvement, including volunteering at community events, join a service organization, etc. (typically month 12 or later).

Phase II (Min: 6 months)

  • Shadow lender(s); analyst permitted to directly question borrower
  • Course in Advanced Commercial Lending or equivalent
  • Focus on different industries, including contractors, municipalities etc.
  • Exposure to Special Assets and/or Classified Asset write-ups.
  • Exposure to Retail Loan process.

Phase III (Min: 6 months)

  • Demonstrated understanding of policy adherence and mitigants to policy exceptions
  • Demonstrated understanding of covenants, loan structuring & participations
  • Demonstrated understanding of regulations
  • Shadow Loan Documentation and possible external training
  • Expand networking opportunities.

Following Phase III, employee begins transition out of the Credit Department and reports directly to the lending function (generally Business Banking). Transition is dependent on mastery of credit analysis, staffing levels and growth of the company.

  • Assume portfolio administration
  • Develop/manage own portfolio, as assigned
  • New job description to be provided for assigned role

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to grasp objects; reach with hands and arms; balance, stoop kneel, or crouch; speak or listen. The employee must occasionally lift and/or carry up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

WORKPLACE ENVIRONMENT

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position may require some travel for conferences, committee meetings, and other Bank activities or events. Regular and predictable attendance is required. Ability to work weekends and overtime as requested.

Apply Now

 

Business Systems Analyst – Loans

FUNCTION:

This position is the liaison between Operations, IT, and the bank’s Commercial and Consumer Lending business lines. Candidate should be experienced in financial industry loan systems, preferably Jack Henry and Associates and/or D+H platforms. The ideal candidate will possess previous experience working in a lending division (Retail/Commercial or Loan Operations) as well as experience working on technology projects related to this business line. The Business Systems Analyst – Loans is a high-profile position interacting with department managers and the Executive team to accomplish their technology goals.

GENERAL DUTIES AND RESPONSIBILITIES:

  • Work with lending business lines to develop and document requirements for new technology to support the bank’s strategic objectives
  • Interpret technology needs for new business programs or enhancements to existing programs for the lending division
  • Lead enterprise-wide projects, including new software deployment and process improvement
  • Work with vendors to ensure technical work is completed and in compliance with business needs
  • Assist in managing implementation for systems that support business needs
  • Define and document business system process flows as they relate to all QNB lending processes
  • Provide business system support for a variety of applications used by QNB Bank
  • Assume administrator role for various QNB Bank’s lending department software applications, including but not limited to Meridian Mortgage, LaserPro, and Moody’s
  • Assume incident management responsibilities for various bank systems; Troubleshoot various system issues; handle more complicated business system issues as needed
  • Monitor change management protocols for business systems
  • Assist IT Department with release management for the core system and other ancillary systems
  • Assist CITO in tracking ROI on capital investments
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
  • Maintaining awareness of evolving industry trends, new regulations, and new product options

EXPERIENCE/SKILLS:

  • Background experience in loan operations, retail lending, and/or commercial lending
  • Excellent analytical and problem-solving skills
  • Strong relationship-building and communication skills
  • Ability to learn new concepts quickly
  • Ability to multi-task with multiple projects and remain organized
  • Experience with facilitating meetings and managing projects
  • Project management and previous work with banking product implementation
  • Ability to work under moderate supervision, as well as follow direction/instruction
  • Ability to perform job functions accurately with attention to detail
  • Familiarity with programming and database concepts
  • Some travel required

PREFERENCES:

  • Experience with Jack Henry and Associates Core Systems and D+H Software Products – strongly preferred
  • Team building and leadership skills
  • Experience with report-writing tools
  • Previous training experience preferred

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to grasp objects; reach with hands and arms; balance, stoop, kneel, or crouch; speak and listen. The employee must occasionally lift and/or carry up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

WORKPLACE ENVIRONMENT:

Work environment characteristics described here are representative of those that must be met by and employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position may require some travel for conferences, committee meetings, and other Bank activities or events. Regular and predictable attendance is required. Ability to work weekends and overtime as requested.

Apply Now

 

QNB Financial Services – Client Services Associate

GENERAL DUTIES AND RESPONSIBILITIES:

The QNB Financial Services Client Services Associate (CSA) participates in financial advisor training on a full-time basis, supervised by an LPL Financial Advisor. Qualified candidates will enter a development and apprenticeship period offering a structured and supportive program designed to reward individual and team contribution while meeting personal, professional and organizational customer service and financial goals. The CSA will be trained and supported with the tools, resources, and coaching required to serve as an apprentice to a Financial Advisor, while providing clients with financial advice consistent with client goals and risk tolerance upon required licensing. The CSA will gain more responsibility as experience increases and will transition from client service to relationship management and ownership.

Job Expectations

  • The CSA will be tasked to meet with clients in person, in or out of the office, along with an LPL Financial Advisor.
  • Conduct in-depth review of client financial information, assess risk tolerance and investment profile, and evaluate client financial needs while providing enhanced service to deepen the relationship.
  • Cross refer QNB Bank products and services. 
  • The CSA will work to retain and increase existing client accounts (through developing financial plans and other needs-based solutions) and cultivate new clients upon required licensing.
  • Registration for FINRA Series 7 and Series 66 (or 63 & 65) or FINRA recognized equivalents must be obtained within a reasonable time (i.e.:  3 – 6 months) in order to remain in this position.
  • Obtaining and/or maintaining appropriate Financial Industry Regulatory Authority (FINRA) license(s) is required for ongoing employment in this position. In addition to state registration, specific product licenses may apply.
  • Complete administrative tasks and support Sales Assistant as needed.

Job Requirements

  • Ability to work effectively in a team environment and across all organizational levels; where flexibility, collaboration, and adaptability are important
  • Ability to network and establish relationships with clients and referral sources
  • Excellent verbal, written, and interpersonal communication skills
  • Financial services experience
  • Client services experience
  • Complete online training, participate in classroom training, pass Compliance exams on products and suitability, and complete the activity requirements of the program.
  • A BS/BA degree required
  • Advanced degree preferred

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to grasp objects; reach with hands and arms; balance, stoop kneel, or crouch; speak or listen. The employee must occasionally lift and/or carry up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

WORKPLACE ENVIRONMENT

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position may require some travel for conferences, committee meetings, and other Bank activities or events. Regular and predictable attendance is required. Ability to work weekends and overtime as requested.

Apply Now

 

Commercial Loan Portfolio Manager

Full-time position currently available in Quakertown, PA.

FUNCTION:

Assist Commercial Loan Officers with responsibilities in monitoring and managing commercial relationships and portfolios.

GENERAL DUTIES AND RESPONSIBILITIES:

  1. Work with Commercial Loan Officers to manage an assigned Commercial Loan Portfolio. May have responsibility for a Municipal Loan portfolio.
  2. Meet with current and prospective clients to assess the specific customer needs and aid in the development and delivery of solutions designed to meet those needs. This may include referrals to Retail Banking, electronic banking and the branch.
  3. Collect and analyze information which reflects the creditworthiness of customers and the current merits of new or existing loans. Ensure the submission of complete loan packages to the credit department. This includes the coordination of preparing spreads, cash flows, and credit presentations with the credit department for use by the Senior Lending staff, Loan Committee, or Board Loan Committee to make informed credit decisions. Make presentations to the Board Loan Committee, Executive Committee or other committees as required.
  4. Assist in and conduct loan closings and follow-up in both assigned and monitored portfolios, including documentation, appraisal, environmental, title, insurance, credit and exception items.
  5. Work directly with customers as needed and document customer calls, status of accounts, and action plans. 
  6. Monitor assigned portfolio(s) and relationships for exceptions, expirations, maturities, annual reviews, covenant compliance, delinquencies, and timely receipt of financial information. Take appropriate action in a timely manner, including transition to special assets, when appropriate.
  7. Work with Administrative Assistants, Credit Department, Documentation Department, Loan Services, and other areas of the Bank as required to facilitate workflow and rectify and resolve customer and portfolio issues. This may include, overdraft and delinquency concerns, pending items, waiver requests, releases, modifications, memorandums, etc.
  8. Prepare quarterly Special Assets reports as required.
  9. Adhere to policy and compliance requirements in all portfolio management and lending responsibilities.
  10. Represent the bank in a professional manner and participate in appropriate civic and community functions to enhance the bank’s image, develop new business, and cross-sell bank products and services.
  11. Complete assigned compliance training in a timely manner and demonstrate ability to apply training to their duties and responsibilities.
  12. Assist in developing new procedures and processes to enhance automation and efficiency.
  13. Assume additional responsibilities as requested.

REQUIRED TRAINING, EXPERIENCE, AND EDUCATION:

  1. Must have a bachelor’s degree in business administration, specializing in finance, accounting or economics, or a minimum of five-years work experience in banking or financial services, including credit/underwriting, and lending or portfolio management.
  2. Extensive knowledge of financial statements.
  3. Ability to multi-task and work effectively with colleagues, managing time and resources to ensure work is completed efficiently and within established time frame.
  4. Self-motivated with strong organizational skills and the ability to work independently.
  5. Interpersonal skills to represent QNB in a positive manner when dealing with internal and external customers.
  6. Must be proficient in various computer applications, including Microsoft Word and Excel.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to grasp objects; reach with hands and arms; balance, stoop kneel, or crouch; speak or listen. The employee must occasionally lift and/or carry up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

WORKPLACE ENVIRONMENT

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position may require some travel for conferences, committee meetings, and other Bank activities or events. Regular and predictable attendance is required. Ability to work weekends and overtime as requested.

Apply Now

 

Universal Banker

Full-time positions are currently available in Coopersburg, Quakertown, and Warminster.

GENERAL DUTIES AND RESPONSIBILITIES:

  1. Models Q2 Service and Sales programs with creativity and energy such that goals are achieved, and quality standards are met or exceeded. Takes personal initiative and is a positive example for others to emulate.
  2. Builds customer relationships by being accountable for representing QNB to the customer in a courteous, confidential, and professional manner, and for providing prompt efficient and accurate service in processing transactions through consultative selling and cross-selling in a positive manner.
  3. Evaluates customer needs through the use of open-ended questions and refers customers to the appropriate resource.
  4. Opens, closes, and services every type of deposit product.
  5. Perform branch functions requiring an in-depth knowledge of branch transactions. Functions may include but are not limited to: servicing all new deposit products, preparing CTR reports, service ATM, take and disburse consumer loans, and ascertaining customers’ needs.
  6. Assists in the training of personnel and may be a member of a committee (i.e. Branch Operations Committee) and train personnel on the information obtained from attending committee meetings.
  7. Processes and prepares branch cash and settlement.
  8. Able to efficiently and effectively process all teller transactions while accurately balancing cash drawer at the end of the day.
  9. Able to effectively and professionally run the Branch in the absence of Branch Manager and Assistant Manager; including knowledge of opening and closing of branch if necessary.
  10. Able to relate to other people beyond giving and receiving instructions.
  11. Supportive of community through involvement and participation in local volunteer and/or charitable organizations.
  12. Completes assigned compliance training in a timely manner and demonstrates ability to apply training to their duties and responsibilities.
  13. Assumes additional job-related duties as requested.

REQUIRED TRAINING, EXPERIENCE, AND EDUCATION:

  1. Interpersonal skills to represent the Bank in a positive way when dealing with both internal and external customers.
  2. Must be proficient in all aspects of job.
  3. Regularly required to stand for prolonged periods of time – all day if necessary.
  4. Successful in motivating team members in all aspects of QNB’s Service Excellence.
  5. Must complete Universal Banker I certification requirement within 18 months of hire.
  6. Ability to lift and maneuver 25-30-pound coin bags.
  7. Communication skills that model QNB’s sales efforts; including the ability to identify and fulfill customers' current and future needs.
  8. Requires strong reading, writing and arithmetic skills. Completion of high school, vocational training or equivalent (completion of some college courses preferred but not required).
  9. Fulfill QNB compliance in operations and security procedures by adhering to government regulations, QNB policy, and established procedures.
  10. Must fulfill re-certification of Universal Banker I requirements annually.
  11. This position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. 
  12. Completion of PA Association of Notaries course and maintain active PA Notary.

PREFERRED TRAINING, EXPERIENCE, AND EDUCATION:

  1. Successful completion of Fundamentals of Banking and Consumer Lending.
  2. Must have strong product knowledge and actively champion and coach for Q2 Sales and Service, referrals and product campaigns.
  3. Proficient knowledge and understanding of the proper use of TCR (teller cash recycler). 

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to grasp objects; reach with hands and arms; balance, stoop, kneel, or crouch; speak and listen. The employee must occasionally lift and/or carry up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

WORKPLACE ENVIRONMENT:

Work environment characteristics described here are representative of those that must be met by and employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position may require some travel for conferences, committee meetings, and other Bank activities or events. Regular and predictable attendance is required. Ability to work weekends and overtime as requested.

Apply Now

 

Financial Services Representative

Part-time and full-time positions are currently available in Coopersburg, Pennsburg, and Quakertown.

GENERAL DUTIES AND RESPONSIBILITIES:

  • Models Q2 Service and Sales programs with creativity and energy such that goals are achieved and quality standards are met or exceeded. Takes personal initiative and is a positive example for others to emulate.
  • Builds customer relationships by being accountable for representing QNB to the customer in a courteous, confidential, and professional manner, and for providing prompt efficient and accurate service in processing transactions through consultative selling and cross-selling in a positive manner.
  • Cross-sells deposit and loan products and refers customers to the appropriate person or department.
  • Performs paying and receiving teller functions accurately and balances cash drawer at the end of the day.
  • Must be proficient in all aspects of the role of Financial Service Representative.
  • Able to relate to other people beyond giving and receiving instructions.
  • Must have strong QNB product knowledge and actively champion QNB Service and Sales, referral and product campaigns.
  • Completes assigned compliance training in a timely manner and demonstrates the ability to apply training to their duties and responsibilities.
  • Assumes additional job-related duties as requested including the ability to work at any branch location.

REQUIRED TRAINING, EXPERIENCE, AND EDUCATION:

  • Regularly required to stand for prolonged periods of time – all day if necessary.
  • Successful experience working with customers and co-workers.
  • Must complete basic FSR training and new accounts training within the first 6 months of employment.
  • Must complete FSR certification requirement within 18 months of hire.
  • Ability to lift and maneuver 25-50 pound coin bags.
  • Communication skills that model QNB’s sales efforts; including the ability to identify and fulfill customers' current and future needs.
  • Requires basic reading, writing and arithmetic skills. Completion of high school, vocational training or equivalent.
  • Fulfill QNB compliance in operations and security by adhering to government regulations, QNB policy, and established procedures.
  • Must successfully complete Principles of Banking within the first 18 months of employment (grade of C or higher).
  • Must fulfill re-certification requirements for FSR annually.

DESIRABLE KNOWLEDGE, ABILITIES, AND SKILLS:

  • Operate an on-line teller terminal and other standard office equipment, including an adding machine and possess keyboarding skills and have a comfort with standard computer skills (i.e. Outlook, Word, and Excel).
  • Previous or current bank experience desired, but not required.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to grasp objects; reach with hands and arms; balance, stoop, kneel, or crouch; speak and listen. The employee must occasionally lift and/or carry up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

WORKPLACE ENVIRONMENT:

Work environment characteristics described here are representative of those that must be met by and employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position may require some travel for conferences, committee meetings, and other Bank activities or events. Regular and predictable attendance is required. Ability to work weekends and overtime as requested.

Apply Now

 

Find Your Future in Banking

Meet some of today’s bankers and hear what they love about their different roles and working in banking by visiting the American Bankers Association website.

 

HR Contact

Human Resources Department
Phone: 215-538-5600 x5675
Email: HR@qnbbank.com
 

Human Resources is located in our Towne Bank Center:
From Route 309 in Quakertown, turn East onto Route 313. Follow this road through two traffic lights, QNB's Towne Bank Center will be on your right hand side about the middle of the block (physical address is 320 West Broad Street).


Email your resume to HR@QNBbank.com (must be in Word or PDF format) or send resume to:

Attn: Human Resources Department
QNB Bank
P.O. Box 9005
Quakertown PA 18951-9005