Community Banking Careers


Since 1877, QNB Bank – Your Community Bank, has been a great place to work and a great place to bank! We are your original hometown bank with over 200 employees in 12 convenient locations throughout Bucks, Montgomery and Lehigh counties. At QNB, if you’ll help us better serve our customers, we'd like to talk to you. We know that innovation, growth and personal service make it possible for us, and you, to succeed.

Current Open Positions:

 

Speak to an HR Representative about career opportunities.

Request a Callback

Know the job you are looking for?

Apply Now

Contents

Why Work at QNB?
Banking Positions at QNB
Find Your Future in Banking
HR Contact

Why Work at QNB?

Benefits

Here are just a few of the excellent benefits a full-time employee receives when coming to work at QNB Bank:

  • Medical, dental, vision, life, and disability insurance
  • Paid vacation time
  • Paid holiday time
  • A generous 401(k) plan including matching contributions
  • Pre-tax dependent care and medical care reimbursement accounts
  • Tuition reimbursement program
  • Banking services free or discounted
  • Employee Stock Purchase Plan
  • Health Club Membership reimbursement
  • Part-time employees are also eligible for some benefits
  • And last but not least—great co-workers who enjoy working together, having fun, and supporting their community.

An Investment in YOU!

At QNB, we think it's important to support you in the community in which you live. We believe in providing our employees with an environment where they can achieve their goals—both in terms of customer service and career growth. When you work for QNB you’ll receive professional development throughout the year. You will have the opportunity to participate in personal wellness activities. You will be eligible to continue your education through a generous tuition reimbursement program. We’ll even reward you financially for joining a gym or fitness organization!

Great Customer Service

Isn’t it great when somebody remembers your name, or inquires about your day? Excellent customer service is a tradition here. We realize that our customers don't want to talk to stuffy bankers; they want a genuine friendly smile, they want to feel welcome and valued—while receiving accurate and knowledgeable service. Every department at QNB has internal and external customers, and our goal is to provide consistent outstanding service. That difference makes QNB a great place to bank and a GREAT place to work.

Community Involvement

We think it's important to support the communities in which we do business and we encourage our employees to get involved in local community activities. We’ll provide plenty of opportunities and encouragement for you to become involved. Our community events are a great time for everyone that works and banks with us!

Diversity and Inclusion Statement

It is the goal of QNB Bank to provide every individual with an equal opportunity in all of our employment programs and business activities. The Bank prohibits discrimination in all aspects of our personnel operations including recruitment, hiring, promotions, training, awards, reorganizations and employee retention.

It is expected that every employee, regardless of position, ensures that the Bank maintains the highest standards for inclusiveness and continues the efforts to create and sustain a model workplace so that the Bank is an employer of choice.

Banking Positions at QNB

Current Open Positions

Assistant Branch Manager – Quakertown Commons

The Assistant Branch Manager assumes responsibility for efficient and effective operations of a branch and performs various administrative duties in support of the branch banking function. This position is located at the QNB Bank location inside the Giant Supermarket in Quakertown, PA.

GENERAL DUTIES AND RESPONSIBILITIES:

  1. Implements, models, and coaches Q2 Service and Sales programs with creativity and energy such that goals are achieved and quality standards are met or exceeded. Takes personal initiative and is a positive example for others to emulate.
  2. Ensures that prescribed schedules and operating policies and procedures are followed. 
  3. Oversees the daily office settlement and performs duties as necessary.
  4. Builds customer relationships while representing QNB to the customer in a courteous, confidential, and professional manner. Providing prompt, efficient, and accurate service through consultative selling and cross-selling in a positive manner.
  5. Opens, closes, and services every type of deposit product at various branch locations.  Includes taking and disbursing consumer loans.
  6. Resolves customer problems in a positive and efficient manner.
  7. Responsible for running the branch in the absence of the Branch Manager in an effective and professional manner. Opening and closing the branch as needed.
  8. Makes recommendations regarding performance evaluations for FSR and/or FSR II.
  9. Supportive of community through involvement and participation in local volunteer and/or charitable organizations.
  10.  Able to relate to other people beyond giving and receiving instructions.
  11. Available to present at training workshops and Q2 Service and Sales meetings as necessary.
  12. Completes assigned compliance training in a timely manner and demonstrates the ability to apply training to their duties and responsibilities including their supervision of other employees.
  13. Assumes additional job-related duties as requested.

REQUIRED TRAINING, EXPERIENCE, AND EDUCATION:

  1. Must be proficient in all aspects of job.
  2. High School diploma or equivalent.
  3. Previous supervisory experience.
  4. Three years of progressively more responsible experience within a financial organization to gain the necessary experience and background knowledge.
  5. Successful in motivating team members in all aspects of QNB’s Service Excellence.
  6. Ability to lift and maneuver 25-30-pound coin bags.
  7. Communication skills that model QNB’s sales efforts; including the ability to identify and fulfill customers' current and future needs.
  8. Requires excellent reading, writing and arithmetic skills. Completion of high school, vocational training or equivalent. (Completion of some college courses preferred but not required).
  9. Must have strong product knowledge and actively champion and coach for Q2 Service and Sales referrals and product campaigns.
  10. Fulfill QNB compliance in operations and security procedures by adhering to government regulations, QNB policy, and established procedures.
  11. Successful completion of any two PBA courses as recommend by Branch Manager, including Fundamentals of Banking and Consumer Lending.
  12. Must fulfill re-certification of Universal Banker checklist requirements annually.
  13. This position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. 

DESIRABLE KNOWLEDGE, ABILITIES, AND SKILLS:

  1. Complete familiarity with the QNB’s FSR, platform, and consumer loan application taking policies, procedures, and guidelines.
  2. QNB’s sales system and product knowledge.

BRANCH HOURS:

The ideal candidate for this position is expected to be available to work any hours that the location is open for business. Hours for this location are:

Monday to Friday – 9:00 a.m. to 7:00 p.m.
Saturday and Sunday – 10:00 a.m. to 4:00 p.m.

Apply Now

Assistant Branch Manager – Perkasie

The Assistant Branch Manager assumes responsibility for efficient and effective operations of a branch and performs various administrative duties in support of the branch banking function. This position is located at the QNB Bank location in Perkasie, PA.

GENERAL DUTIES AND RESPONSIBILITIES:

  1. Implements, models, and coaches Q2 Service and Sales programs with creativity and energy such that goals are achieved and quality standards are met or exceeded. Takes personal initiative and is a positive example for others to emulate.
  2. Ensures that prescribed schedules and operating policies and procedures are followed. 
  3. Builds customer relationships while representing QNB to the customer in a courteous, confidential, and professional manner. Providing prompt, efficient, and accurate service through consultative selling and cross-selling in a positive manner.
  4. Opens, closes, and services every type of deposit product at various branch locations. Includes taking and disbursing consumer loans.
  5. Resolves customer problems in a positive and efficient manner.
  6. Responsible for running the branch in the absence of the Branch Manager in an effective and professional manner. Opening and closing the branch as needed.
  7. Supportive of community through involvement and participation in local volunteer and/or charitable organizations.
  8.  Able to relate to other people beyond giving and receiving instructions.
  9. Available to present at training workshops and Q2 Service and Sales meetings as necessary.
  10. Completes assigned compliance training in a timely manner and demonstrates the ability to apply training to their duties and responsibilities including their supervision of other employees.
  11. Demonstrates the ability to be a role model, leader, and resource to his or her peer.
  12. Is an active member of an internal committee and has the ability to make a meaningful contribution. (Community service committees are not included)
  13. Models QNB’s Service and Sales Excellence. Takes personal initiative and is a positive example for others to emulate.
  14. Able to direct the workflow of the customer service counter. Including oversight, development, and coaching of staff in order to ensure the on-going level of productivity and customer service, as well as fair and equitable distribution of work assignments. Ensures daily office settlement and performs Senior FSR and/or FSR Supervisor duties as necessary.
  15. Makes recommendations regarding performance evaluations for FSR and/or Universal Banker.
  16. Required availability of all operating branch hours which can include holidays and weekends.
  17. Assumes additional job-related duties as requested.

REQUIRED TRAINING, EXPERIENCE, AND EDUCATION:

  1. Must be proficient in all aspects of job.
  2. High School diploma or equivalent.
  3. Previous supervisory experience (One year or more).
  4. Three years of progressively more responsible experience within a financial organization to gain the necessary experience and background knowledge.
  5. Successful in motivating team members in all aspects of QNB’s Service Excellence.
  6. Ability to lift and maneuver 25-30-pound coin bags.
  7. Communication skills that model QNB’s sales efforts; including the ability to identify and fulfill customers' current and future needs.
  8. Requires basic reading, writing and arithmetic skills. Completion of high school, vocational training or equivalent. (Completion of some college courses preferred).
  9. Must have strong product knowledge and actively champion and coach for Q2 Service and Sales referrals and product campaigns.
  10. Fulfill QNB compliance in operations and security procedures by adhering to government regulations, QNB policy, and established procedures.
  11. Successful completion of any two PBA courses as recommend by Branch Manager (final grade of “C” or higher). Currently this is the Fundamentals of Banking and Consumer Lending.
  12. Must fulfill re-certification of Universal Banker checklist requirements annually.
  13. PA Notary and Medallion Signature Certification.
  14. This position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results.

DESIRABLE KNOWLEDGE, ABILITIES, AND SKILLS:

  1. Complete familiarity with the QNB’s FSR, platform, and consumer loan application taking policies, procedures, and guidelines.
  2. QNB’s Service and Sales system and product knowledge.

Apply Now

Commercial Credit Analyst III

GENERAL DUTIES AND RESPONSIBILITIES:

  1. Perform various duties involved with the credit analysis function on all credit relationships as assigned.  Develop information for use by the Relationship Managers, Loan Committee, and Board Loan Committee for the purpose of making decisions on new and existing loans. These duties include, but are not limited to:
    • Collect and analyze credit information from all available sources, including: in-house, other financial institutions, various agencies, etc.
    • Analyze financial statements and all related material, in part, through use of spreading software.
    • Attend and participate in customer calls with the Relationship Managers, including the documenting of calls, as requested.
    • Development and preparation of credit presentations to document credit files and provide the Relationship Managers and/or QNB Loan Committee and Board Loan Committee with the information necessary to make informed credit decisions.
  2. Monitor the maintenance and updating of credit files.
  3. Monitor progress log for all scheduled annual reviews and insure completion of such reviews within the set time parameters.
  4. Review Biweekly Loan Report for accuracy.
  5. Assist in developing new procedures and programming to enhance automation and efficiency.
  6. Assume management of departmental workflow in the absence of the Chief Credit Officer or Credit Dept. Manager.
  7. Review and critique file memos and credit presentations for other Credit Analysts.
  8. Assist in training of Credit Analysts.
  9. May have supervisory authority over Credit Analyst I.
  10. Work directly with other departments to facilitate workflow. 
  11. Work directly with customers as needed.
  12. Complete assigned compliance training in a timely manner and demonstrate the ability to apply training to their duties and responsibilities including their supervision of other employees.
  13. Assumes additional responsibilities as requested.

REQUIRED TRAINING, EXPERIENCE, AND EDUCATION:

  1. Must have a Bachelor’s degree in business administration specializing in finance, accounting or economics.
  2. Must have a minimum of 5 years credit analysis experience.
  3. Extensive knowledge of financial statements.
  4. Ability to multi-task and work effectively with colleagues, managing time and resources to ensure work is completed efficiently and within established time frame.
  5. Interpersonal skills to represent QNB in a positive manner when dealing with internal and external customers.
  6. Must be proficient in various computer applications, including Microsoft Word and Excel.

Apply Now

Commercial Lender Trainee

FUNCTION:

Underwrite and analyze commercial loan requests. Provide an unbiased presentation to enable management to make informed credit decisions. Gradually transition to a Business Banker with responsibility for monitoring, managing, and developing commercial relationships (see Training Development Framework)

GENERAL DUTIES AND RESPONSIBILITIES:

  1. Perform various duties involved with the credit analysis function on all credit relationships as assigned. Develop information for use by the Relationship Managers, Loan Committee, and Board Loan Committee for the purpose of making decisions on new and existing loans. These duties include, but are not limited to:
    • Collect and analyze credit information from all available sources, including in-house, other financial institutions, various agencies, etc.
    • Analyze financial statements and all related material, in part, through use of spreading software.
    • Attend and participate in customer calls with the Relationship Managers, including the documenting of calls, when appropriate.
    • Development and preparation of credit presentations to document credit files and provide the Relationship Managers and/or QNB Loan Committee and Board Loan Committee with the information necessary to make informed credit decisions.
  2. Monitor progress log for all scheduled annual reviews and insure completion of such reviews within the set time parameters.
  3. Assist in developing new procedures and programming to enhance automation and efficiency.
  4. Work directly with other departments to facilitate workflow. 
  5. Progress through the Training Development Framework (below). Master required essential skills in a reasonable timeframe as determined by the Credit Department Manager.
  6. Adhere to policy and compliance requirements in all credit analysis, portfolio management and lending responsibilities.
  7. After completion of Phase I, begin to shadow lending staff in meeting with current and prospective clients to assess the specific customer needs and aid in the development/delivery of solutions designed to meet those needs.
  8. Document customer calls, status of accounts, and action plans.
  9. Represent the bank in a professional manner and participate in appropriate civic and community functions to enhance the bank’s image. Examples include accountant/attorney groups, Chambers of Commerce, Kiwanis, Lions, RMA and PBA.
  10. Completes assigned compliance training in a timely manner and demonstrates ability to apply training to their duties and responsibilities.
  11. Assumes additional responsibilities as requested.

REQUIRED TRAINING, EXPERIENCE, AND EDUCATION:

  1. Strong communication, sales and public relation skills. Including ability to make calls, ask questions, and develop relationships
  2. General business writing skills
  3. Must be proficient in various computer applications, including Microsoft Word and Excel.
  4. Self-motivated with strong organizational skills and the ability to work independently.
  5.  Ability to multi-task and work effectively with colleagues, managing time and resources to ensure work is completed efficiently and within established time frame.

PREFERRED SKILLS AND EXPERIENCE:

  1. Two years of experience working with credit analysis or knowledge of financial statements.
  2. Strong accounting foundation
  3. Business development skills
  4. Associate or bachelor’s degree in Business Administration, Accounting, Finance, or Economics

TRAINING DEVELOPMENT FRAMEWORK:

The trainee will spend an extensive period of time developing a thorough understanding of the credit analysis process. Development of credit analysis skills is essential to the Commercial Lender track. The timeline will be flexed as necessary to ascertain proficiency in required areas.

Phase I (Min: 12 months)

  • Formal on-the-job credit analyst training
    • Software, including but not limited to JHA, Credit Track, Synergy, Moody’s & T-Value
    • Loan policy
    • Regulatory compliance
    • Codes
    • Transaction sheets
    • Spreads
    • Credit inquiries
    • Order and/or review credit reports, searches, environmental reports, appraisals
    • RDC / ACH approvals
    • Collateral analysis
    • Industry analysis
    • Business and personal cash flow
    • Financial analysis
    • Approval documents
    • Customer calls
  • Complete Introduction to Commercial Lending, Lending Academy I or equivalent
  • Complete RMA Writing the Credit Analysis and/or other identified courses (Lending to Contractors, RE Lending)
  • Weekly one-on-one with credit manager, including constructive feedback on writeups
  • Progress to more complicated relationship write-ups.
  • Begin community involvement, including volunteering at community events, join a service organization, etc. (typically month 12 or later).

Phase II (Min: 6 months)

  • Shadow lender(s); analyst permitted to directly question borrower
  • Course in Advanced Commercial Lending or equivalent
  • Focus on different industries, including contractors, municipalities etc.
  • Exposure to Special Assets and/or Classified Asset write-ups.
  • Exposure to Retail Loan process.

Phase III (Min: 6 months)

  • Demonstrated understanding of policy adherence and mitigants to policy exceptions
  • Demonstrated understanding of covenants, loan structuring & participations
  • Demonstrated understanding of regulations
  • Shadow Loan Documentation and possible external training
  • Expand networking opportunities.

Following Phase III, employee begins transition out of the Credit Department and reports directly to the lending function (generally Business Banking). Transition is dependent on mastery of credit analysis, staffing levels and growth of the company.

  • Assume portfolio administration
  • Develop/manage own portfolio, as assigned
  • New job description to be provided for assigned role

Apply Now

Commercial Lending Administrative Assistant

FUNCTION:

The Commercial Lending Administrative Assistant will provide administrative and office support to Commercial Loan Relationship Managers and the Commercial Loan Manager, and contributes to the overall efficient operation of the Commercial Loan Department.

GENERAL DUTIES AND RESPONSIBILITIES:

  1. Assist commercial customers with their loan and deposit account requirements.
  2. Identify customer concerns and work with other departments in the Bank to maintain customer satisfaction.
  3. Serve as the liaison between the Relationship Managers, Credit, Loan Documentation, and other internal support departments.
  4. Verify availability of funds and disbursement requests for advances or pay-downs under lines of credit and/or commitments including construction draw requests.
  5. Review and/or process document files pre and post-settlement.
  6. Assist Relationship Managers with their daily overdraft report and process decisions.
  7. Assist Relationship Managers with the collection and monitoring of loan payments from the monthly delinquency report.
  8. Assist Relationship Managers with ongoing identification and correction of pending items from the Pending report.
  9. Assist Relationship Managers with contacting customers and requesting items from the Financial Exception Report.
  10. Facilitate efficient workflow and overall organization of Relationship Manager’s commercial loan portfolio including updating CRM software and coordinating loan closings (with customer, lender, attorney and/or title companies).
  11. Update Credit Department weekly regarding the Status of Approved Committee Loans.
  12. Update quarterly SAC reports including but not limited to loans, deposits, credit and collateral analysis.
  13. Prepare outgoing correspondence as required for Relationship Managers.
  14. Prepare Commercial Loan Documents as need to support the Loan Documentation Department.
  15. Process and monitor Participation/SNC loans.
  16. Prepare monthly Sales Reports.
  17. Completes assigned compliance training in a timely manner and demonstrates ability to apply training to their duties and responsibilities.
  18. Assume other job-related duties as required.

REQUIRED TRAINING, EXPERIENCE, AND EDUCATION:

  1. Interpersonal skills to represent the Bank in a positive way when dealing with both internal and external customers.
  2. Must be proficient in various computer applications, including Microsoft Word and Excel.
  3. Previous commercial loan and/or customer service experience.
  4. Strong organizational and time management skills.
  5. Strong oral and written communication skills.
  6. Strong math skills.
  7. Ability to solve problems and work independently without supervision, except for complex situations.
  8. High school diploma plus four years of banking experience or equivalent.

PREFERRED TRAINING, EXPERIENCE, AND EDUCATION:

  1. Previous documentation experience.
  2. Previous administrative assistant experience.
  3. PA Notary Public

Apply Now

Customer Service Center Representative (Call Center)

Full-time position currently available in Quakertown.

FUNCTION:

The Customer Service Center Representative is responsible for providing exemplary customer service to incoming callers through various delivery channels, including the telephone and internet.

GENERAL DUTIES AND RESPONSIBILITIES:

  1. Models Q2 Service and Sales programs with creativity and energy such that goals are achieved, and quality standards are met or exceeded. Takes personal initiative and is a positive example for others to emulate.
  2. Builds customer relationships by being accountable for representing QNB to the customer in a courteous, confidential, and professional manner, and for providing prompt efficient and accurate service in processing transactions through consultative selling and cross-selling in a positive manner.
  3. Evaluates customer needs through the use of open-ended questions and refers customers to the appropriate resource.
  4. Opens, closes, and services every type of deposit product.
  5. Completes consumer loan applications.
  6. Must have strong QNB product knowledge and actively champion QNB Service and Sales, referral and product campaigns.
  7. Completes assigned compliance training in a timely manner and demonstrates ability to apply training to their duties and responsibilities.
  8. Assumes additional job-related duties as requested.

REQUIRED TRAINING, EXPERIENCE, AND EDUCATION:

  1. Successful experience working with customers and co-workers.
  2. Must complete basic CSR training within the first 6 months of employment.
  3. Must complete CSR requirement checklist within 12 months of hire.
  4. Communication skills that model QNB’s sales efforts; including the ability to identify and fulfill customers' current and future needs.
  5. Requires excellent reading, writing and arithmetic skills. Completion of high school, vocational training or equivalent.
  6. Fulfill QNB compliance in operations and security procedures by adhering to government regulations, QNB policy, and established procedures.
  7. Must successfully complete ABA Banking Fundamentals within the first year of employment.
  8. Must fulfill re-certification requirements for CSR annually.

DESIRABLE KNOWLEDGE, ABILITIES, AND SKILLS:

  1. Operate standard office and phone equipment, including an adding machine, possess keyboarding and standard computer skills (i.e. Outlook, Word, Excel).
  2. Previous or current banking experience.

Apply Now

Financial Services Representative

Part-time and full-time positions are currently available.

GENERAL DUTIES AND RESPONSIBILITIES:

  • Models Q2 Service and Sales programs with creativity and energy such that goals are achieved and quality standards are met or exceeded. Takes personal initiative and is a positive example for others to emulate.
  • Builds customer relationships by being accountable for representing QNB to the customer in a courteous, confidential, and professional manner, and for providing prompt efficient and accurate service in processing transactions through consultative selling and cross-selling in a positive manner.
  • Cross-sells deposit and loan products and refers customers to the appropriate person or department.
  • Performs paying and receiving teller functions accurately and balances cash drawer at the end of the day.
  • Must be proficient in all aspects of the role of Financial Service Representative.
  • Able to relate to other people beyond giving and receiving instructions.
  • Must have strong QNB product knowledge and actively champion QNB Service and Sales, referral and product campaigns.
  • Completes assigned compliance training in a timely manner and demonstrates the ability to apply training to their duties and responsibilities.
  • Assumes additional job-related duties as requested including the ability to work at any branch location.

REQUIRED TRAINING, EXPERIENCE, AND EDUCATION:

  • Regularly required to stand for prolonged periods of time – all day if necessary.
  • Successful experience working with customers and co-workers.
  • Must complete basic FSR training and new accounts training within the first 6 months of employment.
  • Must complete FSR certification requirement within 18 months of hire.
  • Ability to lift and maneuver 25-50 pound coin bags.
  • Communication skills that model QNB’s sales efforts; including the ability to identify and fulfill customers' current and future needs.
  • Requires basic reading, writing and arithmetic skills. Completion of high school, vocational training or equivalent.
  • Fulfill QNB compliance in operations and security by adhering to government regulations, QNB policy, and established procedures.
  • Must successfully complete Principles of Banking within the first 18 months of employment (grade of C or higher).
  • Must fulfill re-certification requirements for FSR annually.

DESIRABLE KNOWLEDGE, ABILITIES, AND SKILLS:

  • Operate an on-line teller terminal and other standard office equipment, including an adding machine and possess keyboarding skills and have a comfort with standard computer skills (i.e. Outlook, Word, and Excel).
  • Previous or current bank experience desired, but not required.

Apply Now

Loan Documentation Administrator

GENERAL DUTIES AND RESPONSIBILITIES:

  1. Responsible for administering the Bank’s Loan Documentation procedures to insure efficient and effective operations, including but not limited to:
    • Supervising new loan preparation which includes interpreting lending officer’s instructions, and perfecting Bank’s interest in collateral.
    • Ensuring that all internally and externally prepared documentation is accurate, complete and meets compliance standards.
    • Maintaining a pending list for any exceptions.
    • Performing the final review of settled loans.
    • Examining, interpreting, and preparing required documentation for loan modifications and subsequently ensuring accurate changes are made on the core software.
    • Communicating with internal customers (Lenders and Loan Services) as well as external customers (attorneys) on various issues.
    • Initiating accounting changes with respect to commercial loans.
    • Monitoring Committee Presentations regarding new loans, line renewals and modifications.
    • Performing compliance reviews for CRA, HMDA and flood insurance.
    • Providing information to title companies, attorneys, Life Insurance Companies and sometimes Letter of Credit beneficiaries, as requested.
    • Responsible for staying current with QNB products, services, and industry trends with respect to documentation and lending.
  2. Supervises department personnel, including but not limited to:
    • Ensuring that prescribed operating policies and procedures are followed.
    • Reviewing employee performance and making recommendations regarding salary changes, promotions, transfers, or terminations.
    • Training department personnel.
  3. Provide support to the International Group, as needed:
    • Preparation of letters of credit.
    • Managing the Bank’s exposure under Letters of Credit, from the time of issuance to final negotiation including auto renewals, modifications, trade letters of credit and draws.
    • Serves as international liaison for commercial transactions with correspondent bank.
  4. Review all changes to loan documentation software.
  5. Serves as Data Owner of various commercial loan related applications, having responsibility for all maintenance, enhancements, and data associated with that application.
  6. Responsible for the ongoing preparation and accuracy of various reports including unused commitment, stock pricing and others.
  7. Responsible for the reconciliation of all general ledger accounts assigned to the department.
  8. Complete assigned compliance training in a timely manner and demonstrate the ability to apply training to their duties and responsibilities including their supervision of other employees.
  9. Assumes additional job-related duties as required.

REQUIRED TRAINING, EXPERIENCE, AND EDUCATION:

  1. Five years of experience in loan documentation practices, including general policies and procedures, and relevant law.
  2. Ability to multi-task and work effectively with colleagues, managing time and resources to ensure work is completed efficiently and within established time frame.
  3. Interpersonal skills to represent QNB in a positive manner when dealing with internal and external customers.
  4. Must be proficient in various computer applications, including Microsoft Word and Excel.

PREFERRED TRAINING, EXPERIENCE, AND EDUCATION:

  1. Previous supervisory experience.
  2. Previous experience using Laserpro software.

Apply Now

Loan Documentation Processor

FUNCTION:

Works directly with the Commercial and Retail Lending teams to prepare and review loan documents for new loans and modifications in accordance with the Bank’s loan approval guidelines for various loan types.

GENERAL DUTIES AND RESPONSIBILITIES:

  1. Examining, interpreting, and preparing required documentation within specified guidelines for new commercial, retail and/or residential loans.
  2. Issuing instructions to title insurance companies and attorneys for loan closing.
  3. Determining and listing all costs to be collected from borrowers on the appropriate form.
  4. Processing required documentation for loans with unit-based, floor plan, and guidance line arrangements.
  5. Review loan documents for accuracy and completeness and perform post-closing duties, including but not limited to preparing commercial loan files, forwarding information for loans to be booked on Jack Henry to Loan Services, recording collateral documents such as mortgages and UCC-1 financing statements and set up pending items for missing documentation.
  6. Examining, interpreting and preparing required documentation for line renewals and loan modifications, insuring accurate changes on Jack Henry.         
  7. Review attorney prepared documents for accuracy and completeness.
  8. Serve as back-up in reviewing HMDA & CRA loans and input into software.
  9. Assisting other documentation processors with questions regarding preparing new loans and modifications of existing loans.
  10. Reviewing commercial loans and modifications prepared by other documentation processors for accuracy and completeness before distributing to Lenders for settlement.
  11. Assist managing the Bank’s exposure under Letters of Credit, from issuance to final negotiation including auto renewals, modifications, trade letters of credit and draws.
  12. Assist in the ongoing preparation and reconcilement of various reports and general ledger accounts assigned to the department.
  13. Complete assigned compliance training in a timely manner and demonstrate the ability to apply training to their duties and responsibilities.
  14. Assuming other job-related duties as requested.

REQUIRED TRAINING, EXPERIENCE, AND EDUCATION:

  1. High school diploma or equivalent.
  2. Minimum of five years of previous loan documentation experience.
  3. Proficiency with Microsoft Office programs
  4. Proficiency with the use of an adding machine and/or calculator.
  5. Interpersonal skills to represent the Bank in a positive manner when dealing with internal and external customers.

PREFERRED TRAINING, EXPERIENCE, AND EDUCATION:

  1. Working knowledge of Laser Pro Software.

Apply Now

Security Officer

FUNCTION:

The Security Officer will be responsible for the development, delivery, and ongoing maintenance of a comprehensive physical security program in order to maintain confidentiality, integrity and availability of all organizational information assets. The position requires a proactive approach to security and the ability to work with several departments to support security measures.

GENERAL DUTIES AND RESPONSIBILITIES:

  1. Develops and administers a written security program for each banking office, implementing and ensuring adherence to QNB’s security, emergency, and protection procedures.  Reports at least annually to the Board of Directors on the effectiveness of the security program.
  2. Monitor developments in laws, regulations, regulatory guidance, and industry best practices that may affect Bank’s security policies and programs and report findings and recommendations.
  3. Reviews Internal Security Reports. Documents reports and investigate items as required. Maintains database containing information from various branch security reports to ensure compliance with security procedures/guidelines and Sarbanes-Oxley Act reporting. Record retention: organize and manage files and information.
  4. Fingerprints new employees and forwards cards to the FBI for security clearance. Perform security audits and inspection on a periodic basis which include background checks on cleaning service employees.
  5. Security Administrator for all physical security devices and various Bank online systems such as: Camera and alarm systems, armored cash courier vendor, eFunds, various correspondent banks, etc. Maintains Bank’s Access Control Systems for various locations. Also maintains key control access to buildings and offices.
  6. Reviews new security equipment and techniques, recommending changes to ensure proper level of security at QNB. This involves dealing with various vendors. Responsible for responding to alarm and emergency calls as necessary. Responsible for maintaining alarm and camera systems and updating QNB contact information as required.  
  7. Development, coordination, and implementation of procedures related to security breach detection, investigation, and response. Performs investigations when internal and external criminal activities are directed against the Bank. These efforts are coordinated with various law enforcement agencies.
  8. Develop, implement, and assess the results of activities to promote and foster information security awareness within the organization and activities to protect the safety of employees and customers. Conduct branch robbery training monthly.
  9. Maintains records and submits tangible unclaimed property reporting to the Commonwealth of PA.
  10. Acts as a liaison with the Security Department from other financial institutions and attends local security meetings. Review local police activity, robbery, or fraud attempts, etc. to maintain security environment.
  11. Develop and maintain the Security section of the Business Recovery Plan. Assist the Business Recovery Coordinator with the administration of the full plan.
  12. Assist the BSA Team with Fraud Prevention, the Identity Theft Prevention Program, and investigative efforts when necessary.
  13. Maintain strict confidentiality in compliance with QNB Bank practices and regulatory requirements.
  14. Completes assigned compliance training in a timely manner and demonstrates ability to apply training to their duties and responsibilities. Attend continuing security and fraud education appropriate to the position.  
  15. Assuming other job-related duties as requested.

REQUIRED TRAINING, EXPERIENCE, AND EDUCATION:

  1. High School diploma or equivalent plus five years banking experience.
  2. Ability to weigh business risk and enforce appropriate security measures.
  3. Advanced knowledge of banking security systems and protocols.
  4. Interpersonal skills to represent the Bank in a positive manner when dealing with internal and external customers.
  5. Knowledge of Bank Protection Act, Sarbanes-Oxley, Business Disaster Recovery, Vendor Management
  6. Highly organized, efficient, and able to work independently.
  7. Strong oral and written communication skills.
  8. Proficiency in MS Office.
  9. Valid Driver’s License

DESIRABLE KNOWLEDGE, ABILITIES, AND SKILLS:

  1. Bank Security or Law enforcement background
  2. Working knowledge of the Bank’s Alarm System or technical security and/or alarm management experience.

Apply Now

Universal Banker – Souderton

Full-time position currently available in Souderton, PA.

GENERAL DUTIES AND RESPONSIBILITIES:

  1. Models Q2 Service and Sales programs with creativity and energy such that goals are achieved, and quality standards are met or exceeded. Takes personal initiative and is a positive example for others to emulate.
  2. Builds customer relationships by being accountable for representing QNB to the customer in a courteous, confidential, and professional manner, and for providing prompt efficient and accurate service in processing transactions through consultative selling and cross-selling in a positive manner.
  3. Evaluates customer needs through the use of open-ended questions and refers customers to the appropriate resource.
  4. Opens, closes, and services every type of deposit product, able to take and disburse loans.
  5. Perform branch functions requiring an in-depth knowledge of branch transactions. Including but not limited to performs paying and receiving Financial Service Representative functions accurately balances cash drawer and/or a Teller Cash Recycler (TCR) at the end of the day, ATM, Vault Settlement, etc.
  6. May ensure daily office settlement.
  7. Assists in the training of personnel and may be a member of a committee (i.e. Safety Committee) and train personnel on the information obtained from attending committee meetings.
  8. Assists in processes and prepares branch cash and settlement.
  9. Able to relate to other people beyond giving and receiving instructions.
  10. Supportive of community through involvement and participation in local volunteer and/or charitable organizations.
  11. Completes assigned compliance training in a timely manner and demonstrates ability to apply training to their duties and responsibilities.
  12. Required availability of all operating branch hours which can include holidays and weekends.
  13. Assumes additional job-related duties as requested.

REQUIRED TRAINING, EXPERIENCE, AND EDUCATION:

  1. Must be proficient in all aspects of job.
  2. High School diploma or equivalent.
  3. Complete Universal Banker Certification Checklist.
  4. Interpersonal skills to represent the Bank in a positive way when dealing with both internal and external customers.
  5. Successful in motivating team members in all aspects of QNB’s Service Excellence.
  6. Ability to lift and maneuver 25-30-pound coin bags.
  7. Communication skills that model QNB’s sales efforts; including the ability to identify and fulfill customers' current and future needs.
  8. Requires strong reading, writing and arithmetic skills. Completion of high school, vocational training or equivalent (completion of some college courses preferred but not required).
  9. Fulfill QNB compliance in operations and security procedures by adhering to government regulations, QNB policy, and established procedures.
  10. This position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. 
  11. Must fulfill re-certification of Universal Banker I requirements annually.
  12. PA Notary
  13. Ability to solve problems and carry on without supervision.

PREFERRED TRAINING, EXPERIENCE, AND EDUCATION:

  1. Successful completion of Banking Fundamentals and Consumer Lending.
  2. Must have strong product knowledge and actively champion and coach for Q2 Sales and Service, referrals and product campaigns.

Apply Now

 

PHYSICAL DEMANDS & WORKPLACE ENVIRONMENT:

The physical demands and environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the available positions listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job.

While performing the duties of their job, the employee is occasionally required to stand; walk; sit; use hands to grasp objects; reach with hands and arms; balance, stoop kneel, or crouch; speak or listen. The employee must occasionally lift and/or carry up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. The position may require some travel for conferences, committee meetings, and other Bank activities or events. Regular and predictable attendance is required. Ability to work weekends and overtime as requested may be required.

Find Your Future in Banking

Meet some of today’s bankers and hear what they love about their different roles and working in banking by visiting the American Bankers Association website.

HR Contact

Human Resources Department
Phone: 215-538-5600 x5675
Email: HR@qnbbank.com
 

Human Resources is located in our Towne Bank Center:
From Route 309 in Quakertown, turn East onto Route 313. Follow this road through two traffic lights, QNB's Towne Bank Center will be on your right hand side about the middle of the block (physical address is 320 West Broad Street).


Email your resume to HR@QNBbank.com (must be in Word or PDF format) or send resume to:

Attn: Human Resources Department
QNB Bank
P.O. Box 9005
Quakertown PA 18951-9005