Buzz Points Rewards Program Ended March 31, 2022
On March 23, 2022, Buzz Points informed QNB they are closing their business and ceasing operations on March 31, 2022.
Buzz Points emailed registered users on March 24, 2022, to notify them of their decision to end the program on March 31. QNB also sent out a communication to registered users on March 24, 2022. Please see QNB's email communication below:
Dear Buzz Points® Registered User,
On March 23, 2022, our rewards program partner, Buzz Points, informed QNB of their decision to close their business and cease operations on March 31, 2022. The abrupt close to the program was unexpected news to QNB, resulting in disappointing service for you, a Buzz Points user.
As an identified and registered Buzz Points user, we want to make you aware of the details of the Buzz Points rewards program's conclusion, so you have the opportunity to redeem your eligible accumulated rewards points.
Important Facts and Dates:
- Buzz Points rewards program will end on March 31, 2022.
- New purchases are not accumulating points.
- The deadline to redeem points is 8:00 pm EDT, Thursday, March 31, 2022.
- E-gift cards (electronic merchant cards) are the only redemption option available.
- If you require customer support to redeem your points, Buzz Points customer support is only available by email at firstname.lastname@example.org.
- Buzz Points email customer support will cease operations at 6:00 pm EDT, March 31, 2022. There will be no option for access to support after this time.
- Online users requiring assistance can access the Buzz Points customer support email from the link found at the bottom of every online portal page.
- The mobile app does not offer a direct link to Buzz Points customer support. Mobile users requiring support should email email@example.com.
Please remember that you will no longer be able to access your Buzz Points rewards balance once the redemption period ends. You must act now, as your unused points will no longer be available for redemption after 8:00 pm EDT on March 31, 2022.
The Buzz Points program service platform and customer details are managed entirely by Buzz Points*. QNB Branch Staff and Customer Service Center employees do not have access to the Buzz Points program information or redemption support; however, we are happy to answer any questions regarding this email. You may contact our Customer Service Center by phone at 215-538-5605, email at csc@QNBbank.com or chat at QNBbank.com.
Thank you for choosing QNB Bank. We value our customers and appreciate you allowing us to serve your ongoing banking needs.
Christopher T. Cattie
Executive Vice President
Chief Information Technology Officer
*Buzz Points, Inc. is a vendor of QNB Bank.